2023全球跨境电商购物者调查

The DHL Global Online Shopper Survey 2023 is the first of its kind, providing valuable insights into the shopping habits of customers across 23 countries, including Argentina, Australia, Brazil, Canada, China, India, Malaysia, Morocco, Nigeria, South Africa, Thailand, UAE, and the USA. The survey covers six major global markets and includes over 11,500 active online shoppers. Key topics include cross-border shopping, product preferences, delivery and return attitudes, and sustainability. The report also includes expert tips from DHL eCommerce specialists to help businesses break into new markets. The countries selected for the survey are all important players in the growth of e-commerce worldwide and offer a broad spectrum of insights.