2026年数字政府展望：从基础到转型影响

From Foundations toTransformational Impact Digital Government Outlook2026 FROM FOUNDATIONS TO TRANSFORMATIONALIMPACT This work was approved and declassified by the Public Governance Committee on 8 June 2026. This document, as well as any data and map included herein, are without prejudice to the status of or sovereignty overany territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. The statistical data for Israel are supplied by and under the responsibility of the relevant Israeli authorities. The use ofsuch data by the OECD is without prejudice to the status of the Golan Heights, East Jerusalem and Israeli settlements inthe West Bank under the terms of international law. OECD (2026),Digital Government Outlook 2026: From Foundations to Transformational Impact, OECD Publishing, Paris,https://doi.org/10.1787/0496b2bc-en. Photo credits:Cover © Digineer Station/Shutterstock.com. Executive summary © Digineer Station/Shutterstock.com.Chapter 1 © puhhha/Shutterstock.com. Chapter 2 © Digineer Station/Shutterstock.com. Chapter 3 © Andrey_Popov/Shutterstock.com.Chapter 4 © Digineer Station/Shutterstock.com. Chapter 5 © Digineer Station/Shutterstock.com. Corrigenda to OECD publications may be found at: https://www.oecd.org/en/publications/support/corrigenda.html.© OECD 2026 Attribution 4.0 International (CC BY 4.0) This work is made available under the Creative Commons Attribution 4.0 International licence. By using this work, you accept to be bound by the terms of this licence(https://creativecommons.org/licenses/by/4.0/). Attribution– you must cite the work.Translations– you must cite the original work, identify changes to the original and add the following text:In the event of any discrepancy between the original work and thetranslation, only the text of the original work should be considered valid.Adaptations– you must cite the original work and add the following text:This is an adaptation of an original work by the OECD. The opinions expressed and arguments employed inthis adaptation should not be reported as representing the official views of the OECD or of its Member countries.Third-party material– the licence does not apply to third-party material in the work. If using such material, you are responsible for obtaining permission from the third party and forany claims of infringement.You must not use the OECD logo, visual identity or cover image without express permission or suggest the OECD endorses your use of the work.Any dispute arising under this licence shall be settled by arbitration in accordance with the Permanent Court of Arbitration (PCA) Arbitration Rules 2012. The seat of arbitration shallbe Paris (France). The number of arbitrators shall be one. Foreword Governmentsare under increasing pressure to deliverfaster, be more responsive and ensure reliable human-centred public services, while operating undertight fiscalconstraints. The rapid advance of artificial intelligence(AI) reinforces this imperative, opening opportunities asquickly as it raises governance challenges.Yet manypublic sectorsystemshave struggled to keeppace. whole-of-government approaches that prioritise userneeds, data-driven policymaking and platform-baseddelivery models. The next phase of digital government therefore requiresa strong focus on delivery. Consistent with more maturedigital governments, this meansembeddingdigital, dataand technologyinto everyday public sector operations–frombudgeting and regulation to service design,procurement and policymaking–whileadoptingmoreiterative, agile and collaborative ways of working.It alsorequiresaligning governance frameworks,skills anddigitalinvestments with the goal of achievingmeasurable improvements in outcomes for people andbusinesses. Digital technologies and data are no longer optionaltools for reform; they are essentialto ensuring publicsector performance, resilience and trust.OECD Membercountries have made significant progress in building thefoundations of digital government, guided by the OECDRecommendationson Digital Government Strategies(2014), on Enhancing Access to and Sharing of Data(2021), on the Governance of Digital Identity (2023), andonHuman-Centred Public Administrative Services(2024). This report–thefirstOECDDigital Government Outlook–provides a comprehensive and forward-lookingassessment across 36 OECD Members and 8 accessioncandidate countries. Building on the findings of the 2025OECD Digital Government Index and the Open, Usefuland Re-usable Data (OURdata) Index,itexamines boththe advances madeand gapsthat remain andsets outthepriorities for governments to translate digitalambition into tangibleimpact. However, the challenge is no longer just to build thesefoundations,but to complete the systemic digitaltransformation of the statethat will deliver real impactfor people and businesses.Themoveaway from siloed,project-baseddigitalisationisunderway,butgovernmentsneed to go further in e