THE TAKEAWAY State and local court systemsare strained. Even routine legalprocesses can overburden staffand delay crucial judicial processes.The right AI assistant can transform Today’s state, county and municipal courts are taxed with heavycaseloads that often result in backlogs and hearing delays. Part of the challenge is the sheer amount of information that legalstaff must read, process, analyze and interpret for every case. “There is a massive volume of information that judges, lawyers,clerks and other court staff need to analyze to ultimately givepeople access to justice,” says V alerie McConnell, a former litigatorand now the senior director of customer success for Thomson A GenAI solution: +Reduces court processdelaysEases burdens on court A generative AI ( GenAI) solution can drastically reduce the timecourt staff spend on a variety of tasks, from reviewing motions to But not all GenAI assistants are created equal. An assistant likeThomson Reuters’ CoCounsel provides courts a secure tool tohelp staff complete legal processes quickly and reliably. “The keys to having fair trials are following all necessary proceduresand carefully considering evidence and arguments,” McConnell says. What is CoCounsel? CoCounsel is the professional-grade GenAI assistant thathelps legal professionals complete their work — including Grounded in reliable data sources.Unlike other GenAI chattools that pull information from across the internet, CoCounseldelivers answers from content that has been thoroughly vetted CoCounsel uses retrieval-augmented generation, meaning thatanswers to queries are based on a restricted set of information.Depending on the task at hand, the GenAI assistant usescontent from Westlaw and Practical Law databases or content Unlike other GenAI chattools, CoCounsel deliversanswers from contentthat has been thoroughly Documents backed by trusted citations.Every outputCoCounsel generates — whether it’s a timeline, a summaryof a transcript, an answer to a legal research question or anyother information — comes with a list of cited sources that “Legal staff can do their own due diligence, reviewing providedcitations and conducting any follow-up research,” says Eliza Private and secure.CoCounsel ensures data that courtsuse remains private and secure. CoCounsel never shares dataor uses it to train models. That means legal staff can safelyinput sensitive information — trusting the solution just as they How CoCounsel Transforms Legal Work CoCounsel helps courts complete critical but burdensometasks, including: Legal research.Judges, lawyers and other legal staff cansubmit complex legal research questions to CoCounsel. Thesolution will then draw on trusted Thomson Reuters contentto quickly synthesize case law and other relevant information, Document search.Looking for a specific piece of informationwithin hundreds or thousands of documents can frustrate staffand add significant delays. Rather than spend hours poringthrough documents, staff can upload entire databases and “Previously, legal staff might have needed to read throughnumerous boxes of papers to find the information they werelooking for,” says Fisher. “What legal teams once did over aperiod of weeks, CoCounsel can now do in minutes, and can Document analysis and content generation. employees often need to make sense of numerous densedocuments in a short amount of time. CoCounsel supportsstaff in this analytical work. For example, the tool can review Build timelines.Users simply upload a series of documents,and CoCounsel gathers the necessary information to generate GenAI Best Practices Choose the right tool and the right company When procuring a GenAI assistant, select a technology that isbuilt specifically for legal professionals. This will ensure the toolmeets necessary legal privacy and security standards, and that it Look for a solution from a trusted, established company, onewith expertise in both GenAI and the legal space. This partnershould also provide resources and training to support your Look for integrative technologies Staff will be more likely to use a GenAI solution if it integratesseamlessly with tools they already use. CoCounsel integratesnot only with Thomson Reuters tools, but also with third-party Provide the right training for your staff A GenAI chat tool is only as helpful as the queries entered.Make sure you and your staff receive appropriate training on “Just as when you communicate with a person, you have toprovide a GenAI tool with enough context and specifics aboutwhat you are looking for,” says Fisher. “The right questions THE BOTTOM LINE With CoCounsel serving as a trustworthy, efficientcolleague, legal staff can focus on helping more peopleget justice quickly and reliably. Produced by Government TechnologyGovernment Technology is about solving problems in state and local government through the smart use of technology. Government Technology is a division of e.Republic, the nation’s onl