2025 APEC商务旅行卡计划绩效评估报告

Final Report APECBusiness Mobility Group May2025 Performance Review Studyof theAPEC Business Travel Card(ABTC) Scheme Final Report APECBusiness Mobility Group May2025 APEC Project:BMG 01 2022A Produced byWashington CORE, L.L.C.4500 East-West Hwy #730Bethesda, Maryland 20814 USA. James Tetlow, Senior Research Analyst; Takahiro Nakamura, Project Manager;Chris Wood, Senior Research Analyst; Riku Kawakami, Research AnalystTelephone: 1-301-654-2915 ext. 127Email:james@wcore.com ForAsia-Pacific Economic Cooperation Secretariat35 Heng Mui Keng TerraceSingapore 119616Tel: (65) 68919 600Fax: (65) 68919 690Email:info@apec.orgWebsite:www.apec.org ©2025APECSecretariat APEC#225-CT-01.7 Table of Contents 1Executive Summary.........................................................................................................52Introduction......................................................................................................................63Background......................................................................................................................74Research Methodology....................................................................................................74.1Project Objectives................................................................................................74.2Key Components..................................................................................................75The Evolution of the ABTC Scheme from 1997-2024......................................................95.1Introduction..........................................................................................................95.2Overview of the ABTC Scheme............................................................................95.3The Origins of the ABTC Scheme......................................................................115.4Development of the ABTC Scheme from 1997-2014.........................................115.5Findings from the 2014-2015 End-to-End Review of the ABTC.........................135.6The ABTC Scheme from 2015 to the COVID-19 Pandemic(2015-2019)...........145.7The ABTC Scheme during the COVID-19 Pandemic Era (2020-2022)..............155.8The ABTC Scheme after the COVID-19 Pandemic Era (2023-present).............176Case Studies on ABTC Implementation.........................................................................206.1Overview............................................................................................................206.2Canada and the United States (Transitional Members)......................................226.2.1Canada.........................................................................................................236.2.2United States................................................................................................236.3Japan.................................................................................................................256.4Papua New Guinea............................................................................................276.5Peru....................................................................................................................287Survey Findings.............................................................................................................297.1Survey Methodology...........................................................................................297.2Results–Government Officials..........................................................................297.2.1Cardholder Data............................................................................................307.2.2ABTC Applications and Renewals................................................................337.2.3Technology and the ABTC............................................................................347.2.4Changes to the ABTC Scheme.....................................................................357.3Results–Industry Associations.........................................................................367.3.1Cardholder Data............................................................................................367.3.2Status of ABTC Implementation....................................................................377.3.3Technology and the ABTC............................................................................387.3.4Changes to the ABTC Scheme.....................................................................398Workshop Findings........................................................................................................429Recommendations and Conclusion...............................................................................529.1Recommendations.............................................................................................529.1.1Card Application and Renewal Process........................................................529.1.2Technology.....