为明天而规划，从今天开始——老龄化人口重心需要战略性的财产和意外保险转型

The aging demographic pivot demandsstrategic P&C insurance transformation 03Foreword 06 04 Executive steeringcommittee Executive summary Table ofcontents 26 08 14 Scale for tomorrow, today:Building capability for anaging, urban world A rapidly aging populationis reshaping theglobal economy Accelerate business modeltransformation: Changingrisk patterns requireurgent innovation 34Methodology 33Conclusion 35 Partner with Capgemini Success for insurers in this transformed landscape requires a multi-horizon approach – one that balances immediate performancewith long-term positioning across markets undergoing differentdemographic trajectories. To thrive, carriers will have to adapttheir strategies, enhance their operating models, strengthen riskmanagement capabilities, and deploy capital strategically. They willleverage technology for efficiency and to develop advanced forms ofprotection that align with the evolving needs of customers and theirrisk profiles. Unprecedented demographic transformation is occurring worldwide.In a historic first, senior citizens will outnumber youth globally by2050 – excluding a relatively young Africa. The aging population willdrive urbanization and influence evolving consumer preferences; asa result, insurance structures will change across risk, protection, andservice delivery. Capgemini’s World Property and Casualty Insurance Report 2025,our 18th edition, explores how the world will look in 2050 and whatit means for insurers. Demographic change will have far-reachingimplications on where people live, how they move, and whatthey prioritize. Foreword In this ever-changing world with aging populations, the World Propertyand Casualty Insurance Report 2025 leaves insurance boards andexecutives with thought-provoking questions around market strategy,portfolio selection, operations, and the optimal balance of human andAI talent. I hope you find our actionable insights helpful as you navigatedemographic changes and build sustainable growth. The data tell a compelling story. By 2050, as the 60+ populationgrows by 78%, the dependency burden on working-age individualswill increase by 63%, with every four workers supporting one seniordependent. These demographic transformations challenge ourexisting societal systems. Further, nearly 70% of the global populationwill live in urban centers (up from 58% today), creating unprecedentedrisk concentrations. Consumer preferences will also evolve as agingpopulations prioritize experiences over possessions. The road ahead presents opportunities for those willing to lead withempathy, embrace change, and create a lasting impact. These shifts will change people’s purchasing behavior, mobilitypatterns, and technology exposure, significantly impacting all majorP&C insurance business lines. In auto insurance, changing mobilitypatterns will accelerate the transition toward commercial coveragemodels. Property insurance will evolve from asset protection toresilience-based solutions that support aging-in-place options.Liability coverage will expand to tackle emerging risks associated withautomation and an increasingly smaller and older workforce. Kartik Ramakrishnan CEO of Capgemini’s Financial Services Strategic Business UnitMember of Group Executive Board Executive steering The Executive Steering Committee participants of the World Property and Casualty Insurance Report 2025 includes top executives from leadinginsurance firms, technology leaders, industry experts, and influencers. We are grateful for their time, experience, and vision as they helped guideour report’s content. Insurance Firms Sam ZhangChief Operations OfficerZurich Hong Kong Praveen SasidharanChief Insurance ServicesOfficerAllianz Services Dean BrownGroup Chief OperationsOfficerEverest Group committee Joeri JedelooCIO, P&C and IncomeInsuranceNN Group Enrico San PietroInsurance General ManagerUnipol Matthew JonesHead of VenturesMS Transverse, MS&AD Vanesa BustamanteChief Information OfficerHDI Group Executive steering Technology Leaders, Experts, and Industry Influencers Jamie MacgregorGlobal HeadCelent Frédéric Prate Ralph SeveriniGlobal Leader,Commercial InsuranceAWS Member, Scientific and EthicalCommitteeFuture4Care committee Sara LandiniProfessorUniversity of Florence Bryan FalchukPresident & CEOPLRB Rory YatesGlobalChief Strategy OfficerEIS Michael KleimanHead of Macro Consulting,AmericasOxford Economics By 2050, demographic shifts will fundamentally transform P&Cinsurance. For the first time in human history, seniors will outnumberyouth – with the global population aged 60+ growing by 72% whilethe under-20 population declines by 16%, outside of Africa. Thishistoric transition will create unprecedented risk landscapes anddemand new insurance business models. 63% Increase in the global dependencyratio from 2024-2050 Capgemini’s 2025 World Property and Casualty Insurance Reportexplores how insurers can turn demographic change intoa competitive