未来技能及工作的变迁态势研究报告

Artificial Intelligence at Work: TheShifting Landscapeof Future Skills andthe Future of Work Insights from the Survey of Employment and Skills The Diversity Institute conducts and coordinates multi-disciplinary, multi-stakeholder researchto address the needs of diverse Canadians, the changing nature of skills and competencies andthe policies, processes and tools that advance economicinclusion and success. Our action-oriented, evidence-based approach is advancing knowledge of the complex barriers faced byunderrepresented groups, leading practices to effect change and producing concrete results. TheDiversity Institute is a research lead for the Future Skills Centre. The Future Skills Centre(FSC) is a forward-thinking centre for research and collaborationdedicated to driving innovation in skills development so that everyone in Canada can beprepared for the future of work. We partner with policy makers, researchers, practitioners,employersand labour and post-secondary institutions to solve pressing labour marketchallenges and ensure that everyone can benefit from relevant lifelong learning opportunities.We are founded by a consortium whose members are Toronto Metropolitan University,Blueprint and The Conference Board of Canada and are funded by the Government of Canada’sFuture Skills program. Environics Institute for Survey Research conducts relevant and original public opinion and socialresearch related to issues of public policy and social change. It is through such research thatorganizationsand individuals can better understand Canada today, how it has been changingand where it may be heading. Artificial Intelligence at Work: The Shifting Landscape of Future Skills and the Future of Workisfunded by the Government of Canada’sFuture Skills Program. The opinions and interpretationsin this publication are those of the author and do not necessarily reflect those of theGovernment of Canada. Authors Dr. Wendy CukierFounder and academic director, Diversity Institute, Ted Rogers School of Management Professor, entrepreneurship & strategy, Toronto Metropolitan University Dr. Alyssa SaiphooSenior research associate, Diversity Institute Dr. Andrew ParkinExecutive director, Environics Institute for Survey Research Contributors Dr. Guang Ying MoDirector of research, Diversity Institute Carter ManResearch assistant, Diversity Institute October 2024 About the Survey onEmployment and Skills The Survey on Employment and Skills is conducted by the Environics Institute for SurveyResearch, in partnership with the Future Skills Centre and the Diversity Institute at TorontoMetropolitan University. In early 2020, the Survey on Employment and Skills began as a projectdesigned to explore Canadians’ experiences with the changing nature of work, includingtechnology-driven disruptions, increasing insecurity and shifting skills requirements. Followingthe onset of the COVID-19 pandemic, the survey wasexpanded to investigate the impact of thecrisis on Canadians’ employment, earnings and work environments. A second wave of thesurvey was conducted in December 2020, a third wave in June 2021, a fourth wave in March–April 2022, a fifth wave in March 2023and a sixth wave in October–November 2023. Each waveof the study consists of a survey of over 5,000 Canadians aged 18 years and over, conducted inall provinces and territories. A total of 34,740 Canadians were surveyed across the six waves.The survey includes oversamples of Canadians living in smaller provinces and territories, thoseunder the age of 34 years, racialized Canadians and Canadians who identify as Indigenous, inorder to provide a better portrait of the range of experiences across the country. Unlessotherwise indicated, the survey results in this report are weighted by age, gender, region,education, racial identity and Indigenous identity to ensure that they are representative of theCanadian population as a whole. Survey reports can be found online at: www.environicsinstitute.org/projects/listing/-in-tags/type/survey-on-employment-and-skillsfsc-ccf.ca/research/2020-survey-on-employment-and-skills/www.torontomu.ca/diversity/research/future-skills/survey-on-employment-and-skills/ Contents Executive SummaryiiContext1Methods3Results6Discussion and Conclusion17References21 Executive Summary Introduction Canada is a leading talent hub for artificial intelligence (AI). Despite this, Canada is fallingbehind globally in AI adoption. Barriers to AIadoption that Canadian experience include a lackof awareness of AI tools that can be used in the workplace, as well as ethical and privacyconcerns with integrating AI into operations. However, the top barrier to AI adoption noted byCanadian businesses is a difficulty in finding employees with the necessary skills and expertiseto support the integration of this technology into operations. However, if the data shows thatthere are plenty of AI professionals in Canada ready to work, why are employers experiencingthis difficulty? R