The COVID-19 pandemic has brought about a period of unprecedented uncertainty for businesses, leading to a shift in focus towards navigating the post-crisis era and driving transformation to succeed in the "new normal." According to a survey of over 1,000 senior executives across various sectors, technology has cemented its role in transformation, driving new ways of interaction, sharing, engaging, and decision making. Three trends will define the new normal: remote working, digitization and automation, and rethinking production and supplier networks, with nearshoring being a top priority. These findings highlight the critical role of technology in shaping the future of work and business models.
