XM 硕士学生手册

目录 ........................................................................................................................................................................3 ........................................................................................................................................................................3 报名资格3 .................................................................................................................................................................4 先决条件2：访问XM程序4 ........................................................................................................................................................................5 .................................................................................................................................................................5 ........................................................................................................................................................................5 .................................................................................................................................................................5 .................................................................................................................................................................6 ........................................................................................................................................................................7 模块1：XM业务转型7 模块2：现代EX和CX计划7 模块3：应用从业者技能I8 模块4：应用从业者技能II8 模块5：应用从业者技能III9 模块6：制作您的XM愿景9 ........................................................................................................................................................................9 专业证书要求10 ......................................................................................................................................................................10 ......................................................................................................................................................................10 ......................................................................................................................................................................10 ...............................................................................................................................................................10 ...............................................................................................................................................................10 ...............................................................................................................................................................10 ......................................................................................................................................................................11 ...............................................................................................................................................................11 ...............................................................................................................................................................11 ......................................................................................................................................................................11 ...............................................................................................................................................................11 ...............................................................................................................................................................11 ...............................................................................................................................................................11 ...............................................................................................................................................................11 ......................................................................................................................................................................11 ...............................................................................................................................................................12 ...............................................................................................................................................................12 ...............................................................................................................................................................12 ...............................................................................................................................................................12 .........................................................................................