驾驭实时支付的下一波应用浪潮

Navigating the next wave of adoption WHITE PAPEROC TOBER 2024 Contents 3Foreword 4Introduction5Quick view of insights 6Part one: Lessons learned from powering economies 7Governments have proven instrumentalin driving adoption8Merchantpaymentsareasignificantand growing use case10A seamless, user centric experience ensureswidespread adoption and repeat usage11The emergence of cross-border real-time payments12The unwelcome specter of fraud 13Part two: What’s next for real‑time payments? 14What’s next for real-time payments?15The continued evolution of new use cases17Connecting schemes to span cross-borders18Accommodating multiple domestic schemes20Harnessing ISO 20022 to enable new use cases21Seamless journeys: the rise of digital wallets22ShopeePay – Revolutionizing real-time paymentsand digital wallets in the Philippines23The growing promise of AI24The integration of digital assets 26Conclusion: A convergence in the real‑time world 27Footnotes Foreword Peter ReynoldsExecutive Vice President Real-Time Payments,Mastercard The emergence of real-timepayment systems aroundthe world has gainedsignificant momentum inrecent years. Countries that until recently have been almost entirelycash dependent have now become some of the mostadvanced real-time payments markets in the world. Thisevolution has been facilitated by a variety of innovativetechnologies and methods, including QR codes, mobilephone numbers and email addresses for proxy payments.These diverse solutions have enabled widespreadadoption of digital real‑time payments, making themaccessible to a broad range of users and merchants.This raises an important question: What can we learnfrom these evolving markets, and how can we effectivelynavigate the next wave of adoption? Based on our research in various global markets, includingthe eleven where Mastercard is powering real-timepayments, we see the trends and innovations set to shapethe future of real-time payments, helping participantsstay ahead of the curve. Advancements in artificialintelligence (AI), the rise of digital assets, and the growinguse of digital wallets will play a role in enhancing real-timepayments and improving interoperability. These systems now play a vital role, working alongsideother payment methods, offering consumers andbusinesses more choice to transact in ways that meettheir needs. The ability for businesses and individuals to makepayments in real-time, both domestically and acrossborders, across a range of channels including directlyfrom bank accounts or via wallets, has helped improvethe customer experience, bring more people into thedigital economy and boost economic activity. The aim of this white paper is to provide insights toindustry stakeholders on how to effectively maximize thevalue of real-time payments to enhance user experience,drive innovation, and foster greater financial inclusion. Today, around 100 countries across the world have accessto real-time payments and by 2028, instant paymenttransactions will surpass $58 trillion globally.1 The approaches to implementing and delivering growthand additional value through real-time payments differconsiderably across markets, influenced by factorssuch as consumer needs, regulatory influence, andmarket maturity. Charting the nextgeneration of payments Since the first real-time payment system was launchedin Japan in 1973,2the journey towards real-time serviceshas become a goal for numerous markets worldwide.More recently, adoption has surged, with global real-timepayment volumes reaching a record high of 266.2billion transactions in 2023 – representing year-on-yeargrowth of 42.2%.3 Additionally, with the G20 Roadmap for EnhancingCross-Border Payments leading efforts to makeinternational payments more accessible, real-timeservices will play a critical role in enhancing speedand transparency. With the value of transactions processed using real-timepayments technology predicted to grow by 289%between 2023 and 2030,4understanding the evolutionof markets, what technologies and stakeholders havesupported them, and anticipating future developmentswill help participants maximize the full potential ofreal‑time payments. This growth is fueled by the numerous advantages ofreal-time payments, including the potential to lower costs,improve operations, and optimize cashflow, transformingthe financial landscape for businesses and consumers alike. Quick view of insights Real-time payment systems are rapidly growingglobally, enhancing both economic activity andfinancial inclusion. This white paper provides insightsfor stakeholders on how to maximize the value ofreal-time payments to promote growth, reducecosts, and foster financial inclusion. Cross‑border schemes There is a growing demand for real‑timepayment schemes that function internationally.This will require collaboration on rules andregulatory frameworks. Multiple domestic schemes Part one: Lessons learned The emergence of multiple domestic paymentschemes i