Leading Through the Great Disruption: A Human-Centric Approach to AI Creates a Talent Advantage
About the Research
- Survey Participants: 2,000 C-suite executives from nine countries (Australia, France, Germany, Spain, UK, US, Canada, APAC, Japan, Singapore).
- Countries Represented: Covering a broad range of regions, with sample populations reflective of their respective weights in international business.
- Survey Period: Conducted from October to December 2023.
- Confidence Interval: 95%.
Foreword from Our CEO
- Human-Centric AI Strategy: AI platforms can create a smarter, more productive, and more creative workforce.
- Disruption: Companies and employees will face significant changes in hiring, training, and retention.
- Talent Strategy: Clear understanding and human-centric approaches are crucial for managing disruptions and building the right workforce.
Key Findings
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AI as a Game Changer:
- 61% of Business Leaders: Believe AI will be a game changer in their industry.
- 62% of Workers: Expect AI to have a positive impact on their roles.
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Digital Transformation:
- Only 11%: Have made significant progress in digital transformation.
- 67%: Acknowledge the increasing impact of Generative AI (GenAI).
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Leadership Readiness:
- 57%: Lack confidence in their leadership team's AI skills.
- 51%: Agree that AI is a game changer for their company.
- 50%: Agree that AI is a game changer for their industry.
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Urgency and Action:
- 67%: Plan to implement AI-related initiatives in the next 12 months.
- 63%: Believe digital trust will have a significant impact on their business.
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Skills Gap:
- 78%: Believe GenAI will play a critical role in upskilling and development.
- 66%: Will build AI skills internally rather than buying AI-skilled talent.
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Leadership and Adaptation:
- 81%: Plan to strengthen leadership development this year.
- 50%: Agree that it is their job as leaders to inspire and empower workers to stay relevant.
Key Takeaways
- Leadership Skills: Significant gaps exist in leadership AI skills, impacting workforce readiness.
- Adaptive Leadership: There is a need for an "adaptive" leadership approach to navigate AI disruption.
- Digital Trust: Digital trust is expected to have a significant impact on businesses.
- Upskilling: Companies plan to invest in upskilling employees to leverage AI effectively.
This research highlights the urgent need for companies to adapt to AI-driven changes and emphasizes the importance of a human-centric approach to talent management.