How Six Governments Shifted Their Finance and HR Operations to the Cloud
Introduction
Government agencies must rethink every aspect of their operations—from managing finances to handling HR tasks—to ensure they are efficient and secure. This eBook shares the stories of six government agencies that successfully transitioned their finance and workforce operations to cloud-based systems.
City of Baltimore: Reimagining Government Technology After a Ransomware Attack
- Challenges: A recent ransomware attack highlighted the need for a more secure and unified system.
- Solutions: Adopted Workday Human Capital Management (HCM), Workday Payroll, and Workday Financial Management.
- Benefits:
- Cost Savings: Reduced IT costs by $2.5 million and eliminated 370,000 pieces of paper.
- Efficiency: Standardized operations across 40 agencies.
- Real-Time Data Access: Improved visibility and responsiveness.
- Automation: Enhanced security and streamlined processes.
Tulsa County, OK: Unified System Frees Up Time and Resources to Better Serve the Public
- Challenges: Siloed, paper-based systems hindered efficiency.
- Solutions: Implemented Workday Financial Management, Workday Payroll, and Workday Talent Management.
- Benefits:
- Time Savings: Reduced payroll processing time by 50% and cut report generation time from days to on-demand.
- Paper Reduction: Eliminated 100,000 pieces of paper.
- Self-Service Options: Enabled employees to change payroll deductions and access data easily.
- Improved Reporting: Facilitated quicker and more accurate financial audits.
- Public Service: Enhanced responsiveness to public inquiries.
The City and County of Denver: Moving Faster with Workday
- Challenges: Need for faster and more efficient financial and HR operations.
- Solutions: Deployed Workday HCM, Workday Financial Management, and Workday Procurement.
- Benefits:
- Speed: Streamlined procurement processes and improved financial reporting.
- Collaboration: Fostered better collaboration between departments.
- Data Accessibility: Provided real-time data access and enhanced decision-making.
Clark County, WA: Digitizing Operations to Meet Changing Government Needs
- Challenges: Adapting to evolving government requirements.
- Solutions: Transitioned to cloud-based systems.
- Benefits:
- Automation: Increased automation and efficiency.
- Security: Enhanced security measures.
- Flexibility: Adapted to changing needs more easily.
City of Akron: Emerging Stronger with Increased Automation and Security
- Challenges: Need for improved automation and security.
- Solutions: Implemented cloud-based systems.
- Benefits:
- Automation: Increased automation and reduced manual processes.
- Security: Enhanced security measures.
- Visibility: Improved operational visibility and efficiency.
Yakima County: Improving Visibility and Operational Efficiency
- Challenges: Need for better visibility and efficiency.
- Solutions: Adopted cloud-based systems.
- Benefits:
- Visibility: Enhanced visibility and real-time data access.
- Efficiency: Improved operational efficiency and reduced manual processes.
These case studies demonstrate how cloud-based systems have transformed government operations, leading to significant cost savings, improved efficiency, and better service delivery.