HFS S2P Services Value Chain and Market Dynamics
Introduction
- Scope of Services: The HFS S2P services value chain encompasses various procurement-related activities.
- Data Sources: Data used in the analysis includes both primary and secondary sources.
Executive Summary and Market Dynamics
- Procurement's Role: HFS envisions procurement as an "ecosystem builder" for enterprises, emphasizing its strategic importance beyond just cost reduction.
- Challenges: Procurement leaders face the challenge of balancing operational firefighting with strategic thinking.
- Outsourcing Benefits: Outsourcing sourcing and procurement (S2P) services provide flexibility and significant benefits, particularly in non-core categories.
- Current State: Despite the strong value proposition, S2P outsourcing is often siloed and piecemeal.
- Future Potential: There is immense potential for generative AI (GenAI) across the S2P value chain, but real-world implementation is still limited.
Research Methodology
- Service Providers Covered: Details of the service providers included in the report.
- Horizons Assessment Methodology: Two parts of the methodology for assessing S2P services.
Horizons Assessment: Market Leaders, Enterprise Innovators, and Disruptors
- Market Leaders: Key players in the S2P services market.
- Enterprise Innovators: Companies driving innovation in S2P services.
- Disruptors: New entrants or innovative approaches disrupting the traditional S2P landscape.
GEP Profile: Sourcing and Procurement Service Providers, 2024
- Overview: GEP offers one-stop solutions for S2P technology, consulting, and managed services.
- Horizons Assessment: GEP is categorized as a Market Leader and Disruptor, highlighting its innovative approach.
HFS Research Authors
- Authors: Saurabh Gupta, Srini Vaddepalli, Jahnavi Ravindranath, and Hridika Biswas.
Summary
HFS S2P services focus on building an ecosystem for enterprises, moving beyond cost reduction to strategic value. While there are challenges in balancing operational and strategic roles, outsourcing S2P services offers significant benefits. The potential of GenAI in S2P is recognized but needs more practical implementation. The report evaluates service providers through a structured methodology, highlighting market leaders, innovators, and disruptors. GEP stands out as a leader and disruptor in the field, offering comprehensive S2P solutions.