Ardent Partners 的采购指标在 2021 年至关重要

Ardent Partners' 2021 Key Procurement Indicators

COVID-19's Impact on Business

• Global Response: In the past year, chief procurement officers (CPOs) and other procurement leaders faced unprecedented challenges as the global pandemic disrupted interconnected business worlds and supply chains.
• Impact Assessment: Over 98% of businesses reported significant impacts from COVID-19, with 15% experiencing extraordinary effects and 48% major impacts.

Geographical Impact

• Highest Affected: Supply chain disruptions were the first to be impacted when COVID-19 arrived and initial lockdowns were implemented. A year later, businesses continue to manage the consequences of these disruptions, with 19% reporting severe impacts specifically in this area.

Procurement's Role

• Impact Definition: Procurement's influence was described as "game-changing" for 12% of businesses and "major" for 40%, indicating its pivotal role in transforming operations during the pandemic.

Spending Management

• Average Spending: The average procurement department managed 63.3% of corporate spending, with slight fluctuations over three years, suggesting room for improvement.

Saving Focus

• Targeted Savings: Despite a slight increase in savings targets to 7.6% compared to 2020's target of 7.4%, the focus on savings remains crucial.

Competitive Sourcing

• Increased Engagement: Procurement departments averaged competition in sourcing for 48% of their addressable spend, highlighting the importance of competitive procurement activities.

Contract Compliance

• Improvement in Compliance: While only 65% of total spend was contract compliant on average, Ardent Partners noted that increasing compliance rates could significantly reduce costs associated with non-compliance.

Contract Management

• Central Repository Usage: There is potential for greater adoption of digital contract management storage solutions, which could lead to more efficient contract searches and improved decision-making.

Supplier Management

• Automation and Digitization: There has been consistent growth in the support provided by suppliers electronically, with an average of 38.1% of suppliers being electronically supported since 2018.

CPO Priorities and Strategies

• Top Tasks: CPOs identified automation, process simplification, and agility as key areas of focus, aiming to improve collaboration internally and externally.

Challenges

• Barriers: While procurement conditions were strong overall, barriers remained significant, particularly related to budget constraints.

Strategies for Success

• Key Strategies: CPOs emphasized improving internal communication and collaboration, pursuing digital transformation, simplifying systems and processes, and enhancing employee capabilities through better training, recruitment, and retention practices.

Supplier Collaboration

• Enhanced Relationships: There was recognition of the need for suppliers to be reclassified as business partners, requiring procurement teams to invest time and resources into developing partnerships.

Performance Indicators

• Best-in-Class Performance: Ardent Partners identified the top performers based on specific indicators, showcasing significant advantages in managing spending, savings rates, addressable spending, compliance, and supplier management frameworks.

Summary

• The global pandemic has not hindered procurement's progress but has underscored its critical role in business operations, especially those with global supply chains. This period has highlighted opportunities for procurement to leverage its functions effectively, adapt strategies, and enhance performance indicators to optimize impact and maximize outcomes in the face of ongoing challenges.