Research Snapshot: Wellbeing policies – Travel buyers vs. Travelers

RESEARCH SNAPSHOTWellbeing policies: Travel buyers vs. TravelersThere is a gap between thetravel policies for wellbeing offered by employers and those demanded by business travelers. Source: an online survey of 118 travel buyers by BCD Travel, March 2022. Produced by BCD Travel Research & Innovation, April 202224%23%25%44%40%58%20%59%44%35%54%70%58%2%11%14%21%29%36%43%53%55%55%57%71%73%Convenient hotel locationDirect flights preferred over connectingBusiness class for long-haulAllowing extras at the hotelLimiting no. of nights awayEnhanced meal allowanceLounge access at the airportHotels with wellness amenitiesFast-track security programsSustainable travel choicesAirplane seat selectionSimple trip approvalFreedom to decide to travel or notTRAVEL BUYERS OFFERTRAVELERS WANT73%55%43%36%21%58%35%20%58%44%Convenient hotellocationFreedom to decide totravel or notSustainable travelchoicesFast-track securityprogramsLounge access at theairportTravel buyersTravelersTop-five travel policies with the supply-demand gapBusinesstravelersappreciatehavingaccesstofast-tracksecurityprogramsandairport lounge, while travel buyers pay more attention to sustainable travel choices, freedom of decision-making and convenient hotel locations.