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AnsweringtheCall:WirelessforGood 2023CSRREPORT ANOTEFROMCTIAʼSPRESIDENTANDCEO Thewirelessindustryremainscommittedtoupliftingourcustomers,ourcommunities,ourworkforce,andourplanet.Fordecades,wehavesetandsurpassedmanycorporatesocialresponsibilitygoals,andweareproudofourlonghistoryofleadershipinconnectingusalltoabetterfuture. Wecontinuetolowerourgreenhousegasemissions,andwerecentlypledgedtofurtherreducethembytheequivalentof 2.5millionhomes—morehouseholdsthanthereareintheentirestateofMaryland.Lastyear,weinvestedmorethan$25billionindiversesuppliersand14millionhoursinupskillingouremployees.Wealsoinvested$2.3billionincorporatephilanthropytohelpconnectcustomersandcontributetoourcommunities. Andeveryday,weareworkingtoexpandandimproveourworld-leadingnetworks,includingournewest5Gnetworksthatalreadycovermorethan325millionAmericans,andprotectour customerswithsafe,secure,andaccessibleproductsandservices. Fromournetworkstoourcustomers,andfromourworkforcestooursupplychains,thewirelessindustrycontinuestodeliverunparalleledserviceasweserveasstewardsofournation’sandourplanet’sfuture.Thisyear’sWirelessIndustryCSRReporthighlightsourindustry’ssuccessesthatcontinuetogrowmoreimpressiveeveryyear. 2|AnsweringtheCall:WirelessforGoodAnsweringtheCall:WirelessforGood|3 OurPlanet Carbonreductionandsmartenergyusearebuiltintoeverypartofthewirelessvaluechain.Fromouroperationsandmanufacturingtotheproductsthatmakeourcustomerspartofthesustainabilitysolution,wearededicatedtosetting,achieving,andsurpassingenvironmentalgoalseverysingleyear. ReducingOurFootprint:Thethreenationwidewirelessproviderstrimmedtheiremissionsbyafull15%from2020-2022,andtheyarecontinuingtopursueambitiousemissionsreductionstargets.Thelatesttarget: greenhousegas(GHG)reductionsby2040equaltotheenergyusedby2.5millionhomes—whichis400,000morethanlastyear’slong-termobjective.Allthreenationwideprovidershavemadespecificnet-zeropledges.Tociteoneexample,T-Mobilehassetagoaltoachievenet-zeroemissionsfortheirentirecarbonfootprintby2040.1 =100khomes HelpingCustomersReduceEmissions AT&Tishelpingenterprisecustomersuseconnectivitytoreducetheiremissionsby1gigatonby2035.Todaythecompanyis15%ofthewaytoitsGigatonGoal.2 Verizonofferssimilarclimate-savingsolutions foritscustomers,includingsmartparking,buildings,telecommuting,andremotepatientmonitoring.3Together,thetwoproviders’offeringshaveresultedinamorethan222MmetrictonreductioninCO2emissionssince2018—theequivalentoftaking49Mcarsofftheroadfor anentireyear.4 DrivingChange,byLandandbySea Didyouknowthatasingleroutebyanautonomousshuttlecaneliminateuptoeightprivatecartrips?Suchamovedecreasescongestion,improvestransportationequityandaccess,andreducestransportation-relatedcarbonemissionsbyupto70%.5 Providersaredeliveringthe5Gconnectivitythatmakestheseshuttlespossible.InthebustlingretailandrestaurantneighborhoodsofPeachtreeCorners,Georgia,you’llfindall-electricautonomouspublicshuttlesbyBeep—poweredbyT-Mobile—movingsafelyandefficientlyaroundbikes,pedestrians,andothervehicles.6InLakeNona,Florida,Beep’sshuttlestravel AcrossWisconsin’sGreenBay,CellcomandtheUniversityofWisconsin-GreenBaypartneredtolaunchconnectedbuoysequippedwithecosystem-monitoringsmartsensorsthattrackwaterclarityandoxygenlevels. Researchersbelievethedatawillyieldimportantinsightstohelpprotecttheregion’sfreshwaterecosystem.8 thelargestandlongestone-locationautonomousvehiclenetworkinthecountry.They’vesafelycarried43,000passengersandeliminated22,400vehicletripstodate.7 OurPlanet = NATIONWIDEPROVIDERS’NEWTARGETFORGHG THEENERGYFROM 222M METRICTON SmartOperations:Anotherwaytheindustryisthinkinginnovativelyaboutreducingemissionsandusing REDUCTION2.5MHOMES REDUCTION resourcesmoreefficientlyisthroughthedevelopmentofsmartmanufacturingfacilities.EricssonUSAʼs5GSmartFactoryinLewisville,Texas,isbuildingvitalnetworkinfrastructureinawaythatbothstrengthensAmerica’ssupplychain9andisenergysmart,runningon100%renewableenergywith5G-poweredsmartbuildingsthatconsume24%lessenergyand75%lessindoorwaterthansimilarnon-smartfacilities.10 4|AnsweringtheCall:WirelessforGoodAnsweringtheCall:WirelessforGood|5 OurPlanet Energy-SmartInfrastructure Throughoutthewirelessecosystem,equipmentmanufacturersarecreatinginnovativesystemsandequipmentthatwillrealize5G'spotentialtoreducenetworkenergyconsumption. RenewableResources FromthesolarpanelsonUScellularʼsKnoxville,Tennessee,CustomerCareCenter14tothe13,000-plustreesplantedbythepopularDISHCarese-billcampaign,15wirelessindustrycompaniesarecommittedtomakingthemostoftheirandtheearth’sresources. OurPlanet NokiaʼsAirScalebaseband,theindustry’sfirstcommercial liquidcoolingsolution,reducesenergyconsumptioninawirelessnetwork’sbasestationsby90%andCO2emissionsbyupto80%.11 Ericssonaimstoreducetheenergyconsumptionofitsnewbasestationsbyroughly40%from2021-2025.12 Samsungisfine-tuningthetechnicalelementsof5Gdelivery,refiningitssystem-on-a-chipforminimalpowerconsumptionandoptimizingthetransmitpathsofitsMIMOsystemwithbiascontrolanddynamicdownload.13 AmericanTowersetanambitiousrenewableenerg