FY 2023 Kyrgyz Republic Country Opinion Survey Report

d PublicDisclosureAuthorized PublicDisclosureAuthorized PublicDisclosureAuthorized October2023 FY2023KyrgyzRepublic CountryOpinionSurveyReport ECRBusinessIntelligenceTeam Acknowledgements TheKyrgyzRepublicCountryOpinionSurveyispartoftheCountyOpinionSurveyProgramseriesoftheWorldBank.ThisreportwaspreparedbytheBusinessIntelligence(BI)team,ledbyJoséDeBuerba(SeniorExternalAffairsOfficer)andSvetlanaMarkova(SeniorExternalAffairsOfficer).YuliaDanilina,JessicaCameron,NanLin,andSofyaGubaydullinaoversawthedesign,reporting,andanalysisofthesurveyresults.NoreenWambuiandIrinaPopovaprovideddatasupport. BIacknowledgesthesignificantcontributionfromtheKyrgyzRepublicCountryTeamandtheindependentfieldagency,Elpikir.Inparticular,theBIteamisgratefulforthesupportfromJyldyzDjakypova(ExternalAffairsOfficer)andNatalyaIosipenko(SeniorProgramAssistant)whocoordinatedthesurvey-relatedactivitiesfromBishkek,theKyrgyzRepublic. Contents ObjectivesOverallContext WorldBankGroup’sSupportforDevelopmentAreasOverallAttitudesTowardtheWorldBankGroup WorldBankGroup’sWorkandEngagementontheGroundWorldBankGroup’sKnowledgeWorkandActivities TheFutureRoleoftheWorldBankGroupintheKyrgyzRepublic CommunicationsandOutreachSampleDemographicsMethodology 3 Objectives ThissurveywasdesignedtoassisttheWorldBankGroup(WBG)ingainingabetterunderstandingofhowstakeholdersintheKyrgyzRepublicperceivetheWBG.Thesurveyexploredthefollowingquestions: 1.OverallContext:Howdostakeholdersperceivethecountry’sdirection?HowfamiliararetheywiththeWBG?Howmuchdo theytrusttheWBG? 2.KeyIndicators:WhatopiniondokeystakeholdershaveoftheWBGwhenitcomestoitseffectiveness,relevance,alignmentwiththedevelopmentprioritiesoftheKyrgyzRepublic,andotherkeyindicators?Areopinionsimprovingordeclining? 3.DevelopmentPriorities:Whatareasofdevelopmentareperceivedtobethemostimportant?Havetheprioritieschanged overthepastthreeyears?HoweffectiveistheWBGperceivedtobeintheseareas? 4.EngagementandWorkontheGround:WhatdokeystakeholdersvaluethemostandtheleastwhenitcomestotheWBG’sworkintheKyrgyzRepublic?HowistheWBGperceivedasadevelopmentpartner?Areopinionsimprovingordeclining? 5.FinancialInstrumentsandKnowledgeWork:WhatopiniondokeystakeholdershaveoftheWBGfinancialinstrumentsandknowledgeproducts?Areopinionsimprovingordeclining?Whatarestakeholders’suggestionstoimproveWBG’seffectiveness? 6.CommunicationandOutreach:Whatarethepreferredcommunicationchannelsandwhichchannelsarereportedtobeusedthemost?Aretheredifferencesamongstakeholdergroupsintermsofpreferredchannels? 7.MessageRecall:WhatkeytopicsthattheWBGcommunicatesdostakeholdersrecall?Istherearelationshipbetween messagerecallandviewsoftheWBG’swork? 4 OverallContext “Thereisaneedformoreoperationalresponsetothemostpressingneeds,especiallyintheeconomyoftheKyrgyzRepublic.Paydueattentiontoissuesofsocialsupporttorepresentativesofvulnerablesegmentsofthepopulation,includinglow-incomefamilies,disabledpeople,andorphans.Cooperatemoreactivelywithrepublicanandregionalmassmedia.” (MediaRespondent) QInyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessintheKyrgyzRepublic?(N=106)5 MoreRespondentsareUncertainabouttheKyrgyzRepublic’sGeneralDirection InFiscalYear(FY)23,justoverhalfofallrespondentsfeltthattheKyrgyzRepublicwasheadedintherightdirection.Only15%feltthatthecountrywasonthewrongtrack. GovernmentprincipalsandrespondentsfromgovernmentinstitutionsandprojectimplementationunitsweresignificantlymorelikelytoindicatethattheKyrgyzRepublicwasheadedintherightdirection(90%,77%,and86%,respectively)whereasonly23%ofrespondentsfromtheprivatesectorand31%fromcivilsocietyindicatedthatthecountrywasontherighttrack. Respondentsarelesscertainaboutthecountry’sdirectionthisyearcomparedtoFY19,whentwo-thirdsoftherespondents(61%)indicatedthattheywere“veryoptimistic”or“somewhatoptimistic”aboutthefuture,aboutone-thirdwerepessimistic(33%),andonly6%-“notsure”. Countrydirection 34% 15% 51% 2023 Therightdirection Thewrongdirection Notsure QIngeneral,wouldyousaythattheKyrgyzRepublicisheadedin...?(N=216)6 FamiliaritywiththeWorldBankGroup MeanFamiliarityRating 12345678910 Yearcomparison:Respondentsinthisyear’sCountrySurveyreportedsignificantlyhigherlevelsoffamiliaritywiththeWBGascomparedtoFY19: Meanfamiliarity:FY23=6.3 FY19=5.8 CollaborationwiththeWBG:RespondentswhocollaboratewiththeWBGreportedsignificantlyhigherlevelsoffamiliaritywiththeinstitution’swork: Meanfamiliarity:CollaboratewithWBG=7.5 Donotcollaborate=5.2 AllrespondentsProjectImplementationUnit(PIU) GovernmentInstitutionBilateral/MultilateralAgency Media President’sAdministration/CabinetofMinisters/Minister CivilSocietyParliamentPrivateSectorAcademia LocalGovernanceBody 6.3 7.8 7.2 6.8 6.4 6.2 6.1 5.8 5.7 5.7 5.6 Q HowfamiliarareyouwiththeworkoftheWorldBankGroupintheKyrgyzRepublic? Scale:1-10(1:Notfamiliaratall–10:Extremelyfamiliar)(N=215)7 TrustinInstitutions TheWorldBankGroupwasamongthemosttrustedinstitutions,togetherwiththeprivatesectorandotherdevelopmentpartners.Atthesametime,theparliamentandlocal