2024十大金融科技和支付趋势

TOP1OFINTECH&PAYMENTS TRENDS2024 JUNIPER RESEARCH TOPFINTECH&PAYMENTSTRENDS2024 Contents Introduction 1.A2APaymentstoChallengeCardsineCommerceandforFundingWallets 2.CBDCUseCasestoEmergeinPractice...3.GenerativeAlinBankingtoTransformSpendingInsights4.DigitalldentityAdoptiontoBeCatalysedbyDigitalWalletIntegration5.AMLToolstoBetterLeverageAlasAlternativePaymentsComplicateCompliance..6.SustainableFintechSolutionstoEmerge,asESGComplianceTopsAgenda... EL Z.FeclNowtoFailtoMatchInstantPavmentsSuccess,butVAStoFlourish. 8,MobileFinancialServicestoAccelerateTransitiontoBankingTechServices, 15 9.BiometricIn-storePaymentstoSurge,asCheckoutInnovationRises 16 10.B2BBNPLtoProvideCriticalFinancingforSMEs 17 Summary...... AboutJuniperResearch20 FINTECHPAYNENTS JUNIPER TOPFINTECH&PAYMENTTRENDS2024 Introduction market,withthestatusquo.nolongerbeinganacceptablestrategy. Aswelookatthetopfintechandpaymenttrendsfor2024,itisimportantto examinethewidercontextbeforewegetintothespecifics.ItisclearthatImplicationsforStakeholders technologiesarechangingquicklyindifferentmarkets,allacrosstheworld. KeyDrivers Thechangesandtrendsweforeseein2024willleadtoanumberofchangesforstakeholders: ,WorkonBestMarketFit,NotInnovationAboveAll:Thefintechmarketsis Thesechangeshaveanumberofkeydriversbehindthem:movingintoaphasewhereinnovationforinnovatiori'ssakeisnolongera •EconomicPressures:whilesomemarketsareseeingstrongergrowth toarapidlyrisingcostofliving.Thismeansthatofferingsolutionstoenduserswiththelowestcostsisimportant.Italsomeansthatbusinessesareheavilyrationalisingtheirspending,meaningthatmerchantsneedto movetopaymentsystermsthatreducetheirfeeswhilemaintaining viablestrategy.Giventheeconomicpressures,andtheintensecompetitioninalmostallmarkets,fintechvendorsmustensurethattheirsolutionsoffergenuineprogressonkeypainpoints,ratherthanoffering speculativegains.Asfundingfromventurecapitalcontinuestoberestricted,fintechsmustprioritisepracticalsolutionsthataddressspecific needs. conversionrates.,CostsMustBePrioritised:Inthetrickyeconomicclimate,afocusoncosts, •AcceleratingShiftfromCards:Thereisincreasingpressuretoconsciously andreducingcostsforbusinessesmustbeakeypriorityfor:success.Assuch,weexpectcostsaving5olutionstobeamajorthemeacrossour trends,andanongoingpriorityforkeystakeholders. withinEurope,whereregulatorsseerelianceoninternationalcard networksasastructuralweakness.ThereisalsopressuretoreducecostsAbouttheTrends formerchants,withcardpaymentsoftenprovingcostlyincomparisonto newermethods,suchasinstantpayments.Assuch,manydevelopments arerelatedtoalternativepaymentmethods,andhowtoscalethem. Thefollowingtrendsarepresentedintheorderofnumber1beingmostimpactful,tonumber10beingtheleastimpactful.Fundamentally,weconsiderthetop5trendstobethemostsignificantoverthenextyear,but •NeedforDifferentiation:Onedifficultywithinpaymentsisstandingoutall10willhavemajorrepercussionsacrosstheecosystem. fromthecrowd,Paymentsserviceshavelargelybeencommoditised,makingitdifficultforvendorstostandoutandoffertrulydistinctive Ifyouwantmoreinformation.aboutthemarketsbeingdiscussed,youcan servicesthatofferbusinessesanedge.Assuch,differenttrendsarefindlinkstoappropriateresources,includingcomplimentarywhitepapers,at theendofthisdocument.Youcanalsocontactusviaemailat emergingthatseektocreatetheabilitytodifferentiateuserexperiences, andthiswillleadtomorecreativeandinnovativesolutionsbeingofferedinfo@juniperresearch.com,wherewecanansweranyquestionsyoumayhave. tomarket. FINTECH&PAYMENTS OJUNIPER TOPFINTECH&PAYMENTTRENDS2024三 1.A2APaymentstoChallengeCardsineCommerceandforThailandarethreeexampleswherereal-timepaymentshavescaledata FundingWalletsrapidpace.Thegrowthofthesesystems,andsomeoftheiradvantages Indevelopedmarkets,card-linkedwalletsarethenorm,withserviceslike ever,However,whiletheseserviceshaveenabledstrongchangesinuser versusexistingpaymentschemesareimportant.Instantpaymentsarefast,lowcostandeasytoreconcile;makingthemastrongchoice.Also,in marketswhereinstantpaymentschemescanbeusedformerchant transactions,wearewitnessingashifttowardsmerchantpaymentsasthe behaviour,suchasgreateruseofNFC(Near-fieldCommunication)moredominantpaymenttype.ThebelowfigureclemonstratesthatUPl paymentsanduseofwalletsineCommercetransactions,theyaremerelytransactionvolumesinIndiaareshiftingtowardsP2B(Person-to-Business) actingasaproxytothecard.ormerchantpayments,showingthepossibilitiesacrossdifferentmarkets. However,thisisnotnecessarilythedlominantmodelofdigitalwalletusage.Figure1:UP/TronsactionVolumeAugust2020-August2023(m),Proport/onby Inothermarkets,suchasIndia,BrazilandChina,thecardplaysamuchlessUseCose dominantroleindigitalwallets,withwallettransactionsbeingbroadly fundedbyA2A(Account-to-Account)payments.100% Thequestionthenbecomes,whywouldWesternmarketstransitionfroma card-basedmodeltoanA2Aone?80%626 ThereareanumberofreasonstopredictthatA2Apaymentswillemergeas 60% amajortrendin2024: 1,6103,290 6,197 •TheRiseofOpenBanking:OpenBankingisvitallyimportanttoA2A40% payments,Byenablingpermissionedaccesstob