2023企业人力资源数智化转型洞察与展望报告

1 2 ConceptandSignificanceofDigitalTransformation 目录CONTENTS CurrentStatusofDigitalTransformationinHumanResources KeyChallengesofDigitalTransformationinHumanResources 3 OutlookonFutureTrendsofIntelligentHumanResources 4 ConceptandSignificanceofDigitalTransformation 2016 1996·DonTapscott 21 G202023 ——2016G20 ——2023 2017 InternationalDataCorporationIDC2023GDP62% 2022 2023 2023 202250.2 10.3%11GDPGDP41.5% 41.5… 39.8% 38.6% 32.9% 34.8% 36.2% 45.5 50.2 35.8 39.2 27.2 31.3 20.3% 20.9% GDP 100100% 8080% 6060% 4040% 2020% 14.6% 9.7% 16.2% 10.3% 2017 2018 2019 2020 2021 2022 00% B C / …… VS Digitaltransformation Digitalization Digitization ——Gartner ——IDC —— IT / 10 CurrentStatusofDigitalTransformationinHumanResources 43.7% 36.5 No.143.7% No.2 No.3 No.4 29.6% HR 28.4 23.6 15.8% HR 4.3 10.9% HR /IT 40% 46.6% 42.2% 37.7% 41.2% 39.4% 33.0% 33.3% 35.9% 28.6% 25.0% 23.0% 11.0% / /IT / // 54.3% 100% HR 52.1% 100% HR 52.1% 100% 44.7% 100% 19.8% 100% 16.6% 100% 10.7% 100% 7% AI 36.9% 34.2% 14.7% 7.2% BI 7.0% AI + + 70.8% + 21.4% 33.2% 37.4% 8.0% 1-499 15.1% 39.6% 35.8% 9.4% 500-999 11.1% 43.3% 38.9% 6.7% 1000-9999 70.8% 16.7% 12.5% 10000 HR HR 1 5 8 2 6 9 3 7 10 4 8 11 17 KeyChallengesofDigitalTransformationinHumanResources HR HR HR HR 51.3% HRIT 100% 39.3% 100% 38.2% 100% 26.5% 100% 24.6% 100% 24.1% 100% 16.6% 100% 21.7% HR 31.0% 22.7% 21.7% HR 3-5 14.7% 9.9% 31% 5-10 5.3%1.6% 9.1% 23.0% 10.4% 12.3% 20.3% 13.6% 23% HR 20.3% HRCOE13.6% 1.6% CHRO/HRVP HRCOE CEOHRSSC CTO/CIO/CDO HRIT 12.7% 27.3% 39.1% 19.1% 1.8% 22.3% 36.7% 29.3% 11.2%0.5% 34.7% 51.0% 8.2% 6.1% 70% 85% 18.4% 39.2% + 28.1% IT 18.4% 13.2% + 51.3% 19.4% 39.2% 30.3% 28.1% 13.2%19.4% DNA 2.8%DNA23.9% 31.4%28.1%13.7% 2.8%23.9% DNA 25 OutlookonFutureTrendsofIntelligentHumanResources cHR eHRDHR AI 1.0 2.0 3.0 4.0 2023ChatGPTAIGCGartner2024 HR HR 2024 AI 76%HR1-2 AIGCHR • • • • • • / •AI • • • • •AI • • • ROI PeopleAnalytics BI / 29 Appendix / / / / / / / / / / / 15.13% 12.53% 9.22% 8.04% 7.80% 7.80% 6.62% 6.15% / /// 1.65% 1.42% 0.95% 0.47% 22.22% 3.555.91% % 25.30% 18.91% 46.34% 1-99 100-1000 1000-4999 5000-9999 10000 17.73% 41.13% 20.33% 20.80% 10 ≥10 9.7%0.9% 10.2% 52.7% 26.5% paypro@fsg.com.cn400-196-20024