The State of Work in 2023 report highlights the ongoing transformation of work, driven by challenges such as pervasive friction, a crisis of leadership, and siloed technology strategies. These challenges are clashing with demands for operational agility and growing employee expectations. To resolve these issues, new operational cultures, a nuanced understanding of collaboration, and intentional technology strategies are needed. The shift will require significant change management efforts and technology will play a key role in redefining the value businesses create for employees and customers. The report was commissioned by Adobe and conducted by S&P Global Market Intelligence, referencing data from two surveys.
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