AGA C-Suite Roundtable: Managing the Federal Hybrid Workforce
Executive Summary
In 2022 and 2023, AGA and Workday collaborated to conduct interviews and a roundtable discussion with 13 federal agency executives. The discussion covered various aspects of remote and hybrid work arrangements, including their impact on real estate footprints, productivity, and cultural shifts. Key findings include:
- Diverse Hybrid Work Arrangements: Agencies employ a wide range of hybrid work models, with varying days required for in-office work.
- Real Estate Footprint Reduction: Hybrid work allows agencies to reconfigure spaces and reduce real estate costs.
- Data-Driven Approaches: Some agencies use surveys and assessments to fine-tune their work arrangements.
- Productivity and Culture: Despite concerns from elected officials, productivity has remained stable. Cultural shifts include increased reliance on technology and new supervision methods.
Managing the Remote and Hybrid Workforce
Current Status in Federal Agencies
Nearly all agencies utilize some form of remote or hybrid work arrangements, with significant variation in the number of required in-office days. As the pandemic subsided, there was an uptick in office attendance. Many agencies required staff to work in the office two days per pay period, but some employees chose to come in more frequently. Some agencies conduct in-depth surveys and assessments to shape their hybrid plans, ensuring data-backed decisions.
Impact of Evolving Work Arrangements on the Real Estate Footprint
Hybrid work arrangements have enabled agencies to reduce their real estate footprint. Large portions of the federal workforce continue to work remotely or in a hybrid model. One agency consolidated 18 offices into a single campus, reducing space usage. During the pandemic, many agencies moved to flexible arrangements based on employee preferences. One agency reduced its footprint by 41% through a survey of employee preferences regarding in-office days. Another agency considered downsizing office space due to remote work.
These findings highlight the evolving nature of work arrangements in federal agencies and the strategic adjustments being made to optimize space and enhance productivity.
