Online Shopping Payment Providers Report 2024
Introduction
The online shopping landscape in Asia Pacific (APAC) regions, specifically Hong Kong, Indonesia, and Malaysia, is experiencing significant growth. This report highlights the top payment providers favored by online shopping advocates in these markets, aiming to provide insights crucial for businesses seeking to enhance their checkout experiences and customer satisfaction.
Methodology
- Data Source: YouGov BrandIndex, which collects daily data on thousands of brands.
- Consideration Score: Calculated based on consumer intent to purchase from specific brands when shopping online.
- Time Frame: Data was collected from May 6, 2023, to May 5, 2024.
- Target Audience: "Online Shopping Advocates" defined as individuals who endorse online shopping for various services and goods.
Market Insights
Hong Kong
- Top 10 Considered Payment Providers: Octopus Card, Visa, PayPal, Mastercard, Alipay HK, PayMe, WeChat Pay, Apple Pay, UnionPay, Tap & Go.
Indonesia
- Top 10 Considered Payment Providers: DANA, GoPay, ShopeePay, OVO, BCA Mobile, BRImo, Livin’ by Mandiri, SeaBank, Flip, BNI Mobile Banking.
Malaysia
- Top 10 Considered Payment Providers: Touch ‘N Go eWallet, DuitNow, MAE (Maybank’s eWallet), Shopee Pay, PayPal, Visa, FPX, Mastercard, MyDebit, GrabPay.
Actionable Insights
- Brand Health Metrics: YouGov BrandIndex tracks 16 key metrics including ad awareness, customer satisfaction, perceived value, etc., providing a comprehensive view of brand health.
- Contact for Detailed Analysis: For a deeper understanding of brand performance and competitor analysis, contact YouGov directly.
Legal Notice
- Copyright Protection: Materials contained in this document are protected by copyright laws and may not be stored, reproduced, or distributed without prior written permission from YouGov.
- Confidentiality: The information provided is proprietary and confidential, intended for exclusive use by the recipient(s).
- Liability Exclusion: While reasonable efforts are made to ensure accuracy, YouGov excludes all implied conditions, warranties, and representations regarding the information provided. Liability for any loss or damage is excluded unless prohibited by law.
This report serves as a guide for businesses aiming to optimize their payment systems and align with consumer preferences in the APAC region.
