The report highlights the importance of digital payments for businesses and the need for CEOs to understand the digital payment trends. The COVID-19 pandemic has accelerated the need for digital transformation of the money handling value chain. Digital payments offer benefits such as minimal friction, elimination of paper, and optimization of key processes. It is not just about the ability to pay digitally, but also about capturing and leveraging payment information for communication with customers and suppliers. The report suggests that businesses should focus on payment automation, increased speed, and payment metadata to capture and leverage payment information. The report concludes that digital payments offer durable global business opportunities.
