The UNECE-ITU Smart Sustainable Cities Indicators defines a smart sustainable city as one that uses technology to improve quality of life, efficiency, and competitiveness while meeting the needs of present and future generations. The challenges of urban living, such as public security and sustainability, are a concern for citizens. Smart city initiatives have demonstrated their value in various urban services, including transport and parking management, and have earned loyalty from citizens. Citizens believe that smart cities will lead to more sustainability and better urban services. Smart city programs should focus on key use cases that citizens are willing to use, such as transport and parking management, flood management, and public safety.
