The report highlights the importance of humanizing the digital experience and establishing a thriving IT innovation hub for 50 award-winning organizations. The report also emphasizes the role of IT leaders in effecting radical change through the use of new transformative technologies such as IoT, AI, machine learning, big data, and analytics. The emergence of Industry 4.0 is transforming how businesses manage their key functions, with data at the core of this transformation. The report concludes by emphasizing the importance of real-time data visibility to enable informed decision-making.