UHL's transformation of clinical handover on surgical wards into a best clinical practice-compliant process has been successful. The implementation of collaboration technology has improved the efficiency and effectiveness of the handover process. This technology has allowed for real-time sharing of patient information, reducing the risk of errors and improving communication between healthcare professionals. The use of collaboration technology has also improved the patient experience by reducing wait times and ensuring that all necessary information is shared with the appropriate person. The implementation of collaboration technology has been a positive step towards improving the overall quality of care provided by UHL.
