Burkina Faso Country Opinion Survey Report
Objectives
The survey aimed to understand how stakeholders in Burkina Faso perceive the World Bank Group (WBG). Key areas of focus included:
- Overall familiarity and trust in the WBG.
- Perceptions of the WBG's effectiveness and alignment with development priorities.
- Engagement and collaboration with the WBG.
- Stakeholder preferences for communication channels.
- Recall of key topics communicated by the WBG.
Methodology
- Survey Period: March-April 2024.
- Participants: 504 potential participants, with 407 completing the survey (81% response rate).
- Respondent Demographics:
- 49% from Ouagadougou city.
- 39% collaborating with the WBG.
- 24% education specialists and 23% public governance specialists.
- Comparison to FY19:
- 263 participants (52% response rate).
- 87% from Ouagadougou city.
- 49% collaborating with the WBG.
Key Findings
Familiarity and Trust
- Familiarity: Mean familiarity score decreased from 6.0 in FY19 to 5.0 in FY24.
- Collaboration: Respondents who collaborate with the WBG reported higher familiarity (mean = 6.9) compared to non-collaborators (mean = 3.8).
- Stakeholder Familiarity: Highest among bilateral or multilateral agencies, lowest among the private sector and civil society.
- Trust: The WBG was more trusted than other multinational institutions like the IMF and UN. Respondents who collaborated with the WBG had higher trust scores (mean = 7.6) compared to FY19 (mean = 6.8).
Key Performance Indicators
- Relevance to Development: Positive ratings for the WBG’s relevance to Burkina Faso’s development.
- Alignment with Priorities: High alignment with Burkina Faso’s development priorities.
Stakeholder Opinions
- Most Important Action: Helping to end insecurity and supporting growth were cited as crucial actions.
- Engagement: The WBG was seen as a valuable development partner, with opinions generally improving.
- Communication Channels: Preferred channels varied among stakeholder groups.
- Message Recall: Higher recall of messages related to humanitarian aid and infrastructure projects.
Conclusion
The survey highlighted areas where the WBG needs improvement, particularly in increasing familiarity and trust among all stakeholders. The WBG’s continued support in critical areas like security and infrastructure was highly valued. Efforts should focus on enhancing communication and aligning with government priorities to further strengthen its effectiveness in Burkina Faso.
