热门搜索：

2024年数字信任报告（英文版）

信息技术2024-02-19-世界经济论坛惊***

AI智能总结

Digital Trust: Supporting Individual Agency

Executive Summary

The necessity of digital trust in today's world cannot be overstated, given the pervasive role of digital technologies in economic transactions, social connections, and institutional operations. The erosion of trust in technology, innovation, and science globally necessitated action, leading the World Economic Forum to launch its Digital Trust Initiative in 2021. This initiative defined digital trust as "individuals' expectation that digital technologies and services, along with their providers, will safeguard all stakeholders' interests and uphold societal expectations and values."

This report emphasizes the importance of individual agency and human rights, advocating for a human-centric approach to technology development. It outlines the concept of "individual agency by design" as a core principle for trustworthy development, focusing on transparency, privacy, and redressability. By integrating these principles, digital technologies can be developed responsibly, respecting individuals' expectations and values.

Key Components of Individual Agency by Design

Transparency

Transparency ensures that digital technologies operate within the boundaries set by users, offering clear insights into their functionalities. This involves:

Incorporating transparency into products and services
Implementing effective digital literacy programs
Enhancing accessibility, availability, and intuitiveness of transparency tools

Privacy

Privacy protection is fundamental to earning trust. Key strategies include:

Adhering to comprehensive privacy regulations
Incorporating robust consent mechanisms and supporting tools and resources

Redressability

Effective mechanisms are essential to address potential harms caused by digital technologies. This entails:

Utilizing prevention tools to enforce individual rights
Establishing redress procedures for interaction between harmed individuals and technology developers/owners
Implementing third-party oversight to ensure fair rectification of individual harms

Conclusion

By prioritizing individual agency throughout the technology lifecycle, businesses, governments, and individuals can foster a human-centric and trustworthy approach to technological development. Recognizing the importance of individual agency supports responsible innovation, enabling the realization of the benefits of emerging technologies while rebuilding trust among stakeholders. This shared responsibility, when executed properly, serves to reinforce trust in digital technology and innovation, driving a fairer, safer, and more sustainable digital economy.

IncollaborationwithAccenture DigitalTrust: SupportingIndividualAgency WHITEPAPER FEBRUARY2024 Images:GettyImages,Unsplash Contents Foreword3 Executivesummary4 Introduction5 1Transparencybydesign:Theresponsibilitytoilluminatechoices7 2Privacybydesign:Safeguardinguserprivacy10 3Redressability:Prevention,engagement,oversight12 Conclusion14 Appendix15 Contributors18 Endnotes19 Disclaimer Thisdocumentispublishedbythe WorldEconomicForumasacontributiontoaproject,insightareaorinteraction.Thefindings,interpretationsandconclusionsexpressedhereinarearesultofacollaborativeprocessfacilitatedandendorsedbytheWorldEconomicForumbutwhoseresultsdonotnecessarily representtheviewsoftheWorldEconomicForum,northeentiretyofitsMembers,Partnersorotherstakeholders. ©2024WorldEconomicForum.Allrightsreserved.Nopartofthispublicationmaybereproducedortransmittedinanyformorbyanymeans,includingphotocopyingandrecording,orbyanyinformationstorageandretrievalsystem. February2024DigitalTrust:SupportingIndividualAgency Foreword DanielDobrygowskiHead,GovernanceandTrust,CentrefortheFourthIndustrialRevolution,WorldEconomicForum KathrynWhiteExecutiveFellow,CentrefortheFourthIndustrial Revolution,WorldEconomicForum;GlobalPrincipalDirector,ResponsibleEmergingTechnologyandInnovation,Accenture,USA Atthe2024WorldEconomicForumAnnualMeetinginDavos,stakeholdersconvenedunderthemeeting’sthemeofRebuildingTrust.Atthatmeeting,participantscontinuedtoendorsetheForum’sguidancethattrustintechnology–especiallynewandemergingtechnologieslikeartificialintelligence(AI)–mustbeearnedthroughresponsibledecision-makingwhileemphasizingthatindividualsandsocietyhaveagencyoverthefutureoftechnology.1 AttheForum,theCentrefortheFourthIndustrialRevolutionhelpsstakeholdersharnessthefullpotentialoftechnologicalprogressfortheequitableandhuman-centredtransformationofindustries,economiesandsocieties.WiththematicareasrangingfromAItoimmersivetechnologiesandquantumtechnologiestospace,improvinggovernanceisatoppriority.Toimprovegovernanceacrosstechnologicaldomains,theForumlaunchedtheDigitalTrustinitiativein2021toestablish aglobalconsensusamongkeystakeholdersregardingwhatdigitaltrustmeansandwhatmeasurablestepscanbetakentoimprovethetrustworthinessofdigitaltechnologies. Specifically,theForum’sDigitalTrustInitiative,throughamultistakeholderapproach,hasdefinedDigitalTrustas“individuals’expectationthatdigitaltechnologiesandservices–andtheorganizations providingthem–willprotectallstakeholders’interestsandupholdsocietalexpectationsandvalues.”2Thisdefinitionhasinformedthepublicationofadecision-makingframework,high-levelimplementationroadmap3andguidanceonpre-implementationsteps4andhowtomeasuredigitaltrust5fororganizations’leaders.Thisdocumentbuildsonthesegroundbreakingpublications,ensuringindividualsareatthecentreoftechnology.Itfurtherguidesbusinessandgovernmentleaders,aswellasindividuals,onhowtobetterrecognizetheroleofpeopleasvitalstakeholdersindigitaltrust.Withindividualsincreasinglyinteracting withnewandrapidlydevelopingtechnologieslikegenerativeAI,ithasneverbeenmorerelevanttosupporthuman-centrictechnology. Thisreportcloselyexaminesthedigitaltrustdimensionsoftransparency,privacyandredressabilityaccordingtotheperspectivesoforganizations,governingbodiesandindividuals–allwiththecentrallensofsupportingindividualagency.Businessandgovernmentleaders areencouragedtoprioritizetheindividual’sperspectivethroughoutthetechnologylifecycleandtakeaby-designapproach,especiallytotransparencyandprivacy.Withallactorsdoingtheirpart,wearehopefulthatthebenefitsofemergingtechnologiescanbefullyrealizedwhilebuildingtrustamongallstakeholders. Executivesummary Trustworthydigitalsystemssupportandprotectindividualchoiceandagency. Digitaltrustisanecessityinaworldwheredigitaltechnologiessupportandmediatevirtuallyalleconomictransactions,socialconnectionsandinstitutions.However,trustintechnology,innovationandscienceiserodingonaglobalscale.TheWorldEconomicForumlauncheditsDigitalTrustInitiativetohelpreversethistrendbyfocusingondecision-makinginsupportoftrustworthytechnologies.Thatworkdefinesdigitaltrustas“theexpectationbyindividualsthatdigitaltechnologiesandservices–andtheorganizationsprovidingthem–willprotectallstakeholders’interestsandupholdsocietalexpectationsandvalues.”6 Thispaperdescribeshowsupportforindividualagencyandhumanrightsandrespectforindividualusers’choicesandvaluesarecrucialtorebuildingtrustindigitaltechnologies.Thesuggestedmethodoftrustworthydevelopment–individualagencybydesign–mustbeacorecomponentofanytechnologystrategyorregulatoryapproachthatseekstoearnthetrustofusersandindividuals. Individualagencybydesignisacrucialresponsibledesignprinciplefordigitaltechnologiesandfocusesonthedigitaltrustdimensionsoftransparency,privacyandredressability.Thedesignprinciplesdescribedhereensurethattechnologiescanbedevelopedinahuman-centredwaythatsupportsindividuals’expectationsandvalues.Specifically,individualagencybydesignisrealizedinthefollowingways: Transparency Ahallmarkoftrustworthydesign,transparencyensuresthatdigitaltechnolog

点击免费查看完整报告