The report "Sleeker by Design: Achieving Cost-efficiency in the European Insurance Market" by Arthur D. Little examines the operative expense ratios of 50 of Europe's largest non-life insurers over a period of 36 months. The report highlights the top performers and the secrets of their success in achieving cost efficiency. The report suggests that cost efficiency will become a key focus for the insurance industry as it recovers from the financial crisis. The report also notes that many of the European insurance companies have been affected by the crisis, which started in their banking arms. The report concludes that companies with a fundamentally low expense ratio are likely to perform well in the business downturn.
