Tender management is a critical function for logistics companies, generating significant revenue from bids. However, it is often viewed as a necessary evil rather than an opportunity for future excellence. In a highly transparent and competitive bidding environment, service offerings are commoditized, with the price being the only variable considered. Many logistics companies set up and execute tender management processes in a non-harmonized, manual, and technology-limited manner, resulting in limited optimization of flows and procurement power. Symptoms of bad tender management include high manual efforts, endless escalations, and a lack of strategic importance.
