The World Quality Report 2019-20 by Capgemini, Sogeti, and Micro Focus is an eleventh edition study that covers various regions, sectors, and job titles. The report highlights that software defect detection before go-live is the most important quality priority for IT and business, rated at 5.87 out of 7. Additionally, the contribution of quality assurance to business growth and outcomes is rated at 6.03 out of 7. The study emphasizes the importance of quality assurance in contributing to business growth and outcomes.
