The report highlights the critical role of procurement in business transformation and the potential costs and benefits of poor or optimized procurement systems. It emphasizes the importance of standardized purchasing practices, centralized management, and involving all interested parties in procurement activities. The report also notes the opportunities for strategic advantage through digital procurement, particularly in the context of global business and digital transformation. The procurement technology decision should be made with great care by C-level officers, including IT executives, and should not follow the path of least resistance.
