This report discusses the need for procurement leaders to evolve and build resilience in the face of a "never normal" future. The pandemic caused disruptions to global supply chains and the economy, and procurement leaders must prepare for a range of threats, including new pandemics, cyberattacks, and geopolitical disruptions. To achieve this, procurement must play a bigger role in building value constellations that connect stakeholders holistically and dynamically. This requires a strategic approach to procurement that focuses on three key priorities: rebuilding supply chains, diversifying suppliers, and investing in technology and data analytics. By deploying procurement strategically, organizations can become more resilient and better prepared for the challenges of the future.
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