The pandemic has exposed supply chain shortcomings that hinder responsiveness to market disruption. Companies need to improve data quality, visibility, and collaboration to prevent loss of sales and protect customer loyalty. The cloud and other digital advances can help achieve this agility. Supply chain execs have learned the hard way that processes often fall short during periods of disruption. The economic volatility triggered by the pandemic has exposed supply chain shortcomings that hamper responsiveness to market disruption. Companies need the agility to quickly course-correct when conditions change. Simply put, companies need the agility to quickly course-correct when conditions change. The good news: They can get it by capitalizing on the cloud and other digital advances that improve data quality, visibility, and collaboration.
