周大福2023年报

企业简介 CORPORATEPROFILE ChowTaiFookJewelleryGroupLimited(the“Group”;SEHKstockcode:1929)waslistedontheMainBoardofTheStockExchangeofHongKonginDecember2011.TheGroup’svisionistobecomethemosttrustedjewellerygroupintheworld. Foundedin1929,theGroup’siconicbrand“CHOWTAIFOOK”iswidelyrecognisedforitstrustworthinessandauthenticity,andisrenownedforitsproductdesign,qualityandvalue.Along-standingcommitmenttoinnovationandcraftsmanshiphascontributedtotheGroup’ssuccess,alongwiththatofitsiconicretailbrand,andhasbeenembodiedinitsrichheritage.Underpinningthissuccessareourlong-heldcorevaluesof“Sincerity•Eternity”. TheGroup’sdifferentiationstrategycontinuestomakeinroadsintodiversecustomersegmentsbycateringtoabespokeexperiencefordifferentlifestylesandpersonalities,aswellascustomers’differentlifestages.Offeringawidevarietyofproducts,servicesandchannels,theGroup’sbrandportfoliocomprisestheCHOWTAIFOOKflagshipbrandwithcuratedretailexperiences,andotherindividualbrandsincludingHEARTSONFIRE,ENZO,SOINLOVEandMONOLOGUE. TheGroup’scommitmenttosustainablegrowthisanchoredinitscustomer-centricfocusandstrategies,whichareinplacetopromotelong-terminnovationinbusiness,inpeopleandinculture.Anotherassetunderpinningsustainablegrowthisasophisticatedandagilebusinessmodel.ThissupportstheGroupbyfosteringexcellenceandextendingopportunitiesalongtheentirevaluechaintocommunitiesandindustrypartnersacrosstheworld. WithanextensiveretailnetworkinChina,Japan,Korea,SoutheastAsia,theUnitedStatesandCanada,aswellasafast-growingsmartretailbusiness,theGroupisimplementingeffectiveonline-to-offline(“O2O”)strategiestosucceedintoday’somni-channelretailenvironment. 周大福珠宝集团有限公司“(集团”;香港联交所股份代号:1929)于2011年12月在香港联合交易所主板 上市，以成为全球最值得信赖的珠宝集团为愿景。 集团标志性品牌“周大福”创立于1929年，广获认同为信誉及正货的象征，并以产品设计、品质与价值而闻名。集团及其标志性品牌的成功，从过去的悠久历史，体现出对创新和工艺的持久坚持，以及恒久抱持的核心价值“真诚•永恒”。 周大福凭藉差异化策略在不同顾客群的市场稳步发展，并提供贴心的消费体验。透过提供多元化的产品、服务和销售渠道，满足顾客不同人生阶段的需要。集团的差异化品牌策略以周大福旗舰品牌为核心，并相继推出针对性的零售体验，以及HEARTSONFIRE、ENZO、SOINLOVE与MONOLOGUE等其他个性品牌，每个品牌都承载着不同顾客群的生活态度和个性。 集团借助以客为本的方针及策略，实践业务可持续增长的承诺，致力于业务、员工和文化方面推动长远的创新发展。发展成熟的灵活业务模式是推动集团可持续增长的一大优势，在整个价值链中支持集团追求卓越，以及延伸商机至不同社区和全球的行业合作伙伴。 集团拥有庞大的零售网络，遍及中国、日本、韩国、东南亚、美国及加拿大，并经营发展迅速的智慧零售业务，能有效地执行在线线下策略，在现今的全渠道零售环境下成功突围而出。 目录 CONTENTS O概V览ERVIEW ASNAPSHOTOFCHOWTAIFOOK2 JEWELLERYGROUP 周大福珠宝集团简况 G管O治VERNANCE PROFILEOFDIRECTORSAND69 SENIORMANAGEMENT 董事及高级管理人员简介 ANNUALRESULTSATAGLANCE3 年度业绩概览 CORPORATEGOVERNANCE89 REPORT 企业管治报告 FINANCIALANDOPERATIONAL6 HIGHLIGHTS 财务及营运摘要 RISKMANAGEMENTREPORT 风险管理报告 120 MAJORAWARDSANDRECOGNITIONS 主要奖项及嘉许 8DIRECTORS’REPORT 董事会报告 143 C主H席AI报RM告A书N’SSTATEMENT12 S策T略RA报TE告GICREPORT MARKETREVIEW16 市场回顾 BUSINESSREVIEW18 业务回顾 F财IN务ANCIALS INDEPENDENTAUDITOR’SREPORT 独立核数师报告 FINANCIALSTATEMENTS 财务报表 FINANCIALSUMMARY 财务概要 158 166 263 BUSINESSOUTLOOKANDSTRATEGIES 业务展望与策略 23A附D加DI资TI料ONALINFORMATION MANAGEMENTDISCUSSION A管N理D层AN讨A论LY与SI分S析 PERFORMANCEREVIEW27 表现回顾 OTHERFINANCIALREVIEW59 其他财务回顾 INFORMATIONFORINVESTORS 投资者信息 GLOSSARY 词汇 264 266 ASNAPSHOTOF 周大福珠宝集团简况 CHOWTAIFOOKJEWELLERYGROUP ChowTaiFook JewelleryGroupWebsite 周大福珠宝集团网站 CorporatePresentation企业简报 OurHistory 集团历史 CorporateVideo 企业短片 OurBrands 我们的品牌 OurSustainabilityReports 可持续发展报告 Wevaluefeedbackfromourstakeholdersasitisimportantforustoensurecontinuousimprovementofourreportingquality.Weinviteyoutoshareyourviewsbyemailtoir@chowtaifook.com. 我们珍视持份者的意见，以确保报告质量得以持续改善。现诚邀阁下把您对本报告的宝贵建议电邮至ir@chowtaifook.com。 2Overview 概览 ChowTaiFookJewelleryGroupLimited 周大福珠宝集团有限公司 年度业绩概览 ANNUALRESULTSATAGLANCE KEYHIGHLIGHTS •ThepandemicinMainlandChina(the“Mainland”)hadaffectedallbusinesses,oursinclusive,particularlyin3QFY2023.Oursteadyexpansionoftheretailnetwork,combinedwiththerecoveryposttheshiftinpandemic-controlmeasuresin4QFY2023,helpedmitigatingmajorityoftheimpactduringthefinancialyear.RevenueforFY2023remainedresilientwithadeclineof4.3%year-on-yeartoHK$94,684million •TheGroup’scommitmenttodisciplinedcostmanagementandpricingstrategyoptimisationyieldedresilientunderlyingperformanceinFY2023andsequentialimprovementinprofitabilityin2HFY2023.Theenhancementinretaillike-for-likegrossprofitmarginmitigatedtheimpactofincreasedgoldandwholesalerevenuecontributioninthefinancialyear.Adjustedgrossprofitmarginimproved30basispointsto23.7%duringtheyearwhilecoreoperatingprofitmarginremainedstableat10.0% •InFY2023,theWonderfulLifeCollection,aperfectblendofexquisitegoldcraftsmanshipandTMARKdiamonds,was successfullylaunchedintheMainlandanditssalesperformanceexceededourexpectation •Asat31March2023,wehadatotalof7,269CHOWTAIFOOKJEWELLERYPOSintheMainland,surpassingthe7,000targetforFY2025.Ourfuturegrowthplanwillfocusonqualityexpansion,enhancingstoreproductivityofexistingretailnetworkanddeliveringexceptionalcustomerexperience •TheGroupiscommittedtobuildingbusinessresiliencebytakingaproactiveandresponsiveapproach.DuringFY2023,theBoardinitiatedandendorsedthefivestrategicpriorities.Eachpriorityhasoutlinedworkplansandactionsitemsservingtostrengthenourcompetitiveness,enhancequalityofearningsanddrivesustainablelong-termstakeholdervaluecreation.Thesep