Jen Fisher and Carol Robin discuss the importance of building strong relationships in both personal and professional life. Carol, a former professor at Stanford Business School, shares her insights on successful relationships and strategies to deepen connections. They also talk about her personal journey, including her experiences as the first female non-secretarial employee at a major industrial automation company and her transition to consulting and academia. Carol emphasizes the importance of empathy and understanding in building relationships and shares how her teaching on interpersonal dynamics has impacted her students' lives.