HCM and Time Management with Workday

Voice of the Customer: Time Management Systems Segment for Workday®

Introduction

• The report is based on feedback, ratings, and comments from customers of time management applications.
• The survey was conducted from May 9th through July 15th, 2023.
• The research covers 26 pages and 11 figures, focusing on time management systems within the broader HR systems market.

Key Themes

• Adoption and Usage:

  • 85% of organizations have adopted some form of Time and Attendance application.
  • The most widely used application is Time and Attendance.
  • Larger organizations tend to use these systems more frequently.

• Replacement Plans:

  • 12% of organizations plan to replace their current Time Management applications within the next 12-24 months.
  • Another 28% are in the Request for Proposal (RFP) process.

• Purchase Approaches:

  • Time Management solutions are often purchased as part of a Payroll/HRMS suite (59%).
  • ERP/Operations suites (12%) and standalone point solutions (2%) are also common.

• Vendor Solutions:

  • Vendors like ADP, Kronos, and Ultimate Software are popular choices.
  • The adoption rates vary across enterprise, mid-market, and small and medium-sized businesses (SMBs).

Detailed Findings

• Time and Attendance:

  • 85% of organizations use Time and Attendance applications.
  • Ease of use for both managers and employees is a key factor.
  • Robust configurability and security are important features.

• Time Management Vendor Solutions:

  • 85% of large enterprises use Time Management vendor solutions.
  • 87% of mid-market organizations and 83% of SMBs are using them.

• Emerging Trends:

  • Predictive scheduling and workforce/labor forecasting are gaining traction.
  • Contingent labor management and project and activity tracking are becoming more prevalent.

Conclusion

• Time Management systems are crucial for organizations to manage resources effectively.
• The market is shifting towards integrated solutions within Payroll/HRMS suites.
• Organizations are actively considering replacements and new purchases, driven by changing regulatory environments and evolving needs.

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This summary provides an overview of the key findings and themes from the report, focusing on adoption rates, purchase approaches, and emerging trends in Time Management systems.