NEXT GENERATION PROCUREMENT – THE INFOSYS WAY
Business Agility and Resilience
The COVID-19 pandemic has highlighted the need for businesses to prioritize business agility and resilience. Traditional procurement processes face challenges due to complex IT landscapes, data inconsistencies, and integration difficulties. Digitalization and business process automation are essential for overcoming these hurdles.
SAP's Approach
SAP’s suite of products aims to streamline procurement processes by integrating SAP S/4HANA and Intelligent Spend Management (ISM) solutions like SAP Ariba, Fieldglass, and Concur. Key features include:
- Employee self-service procurement with guided buying capabilities.
- Order to invoice automation via Ariba Network.
- External workforce procurement using SAP Fieldglass.
- Sourcing with SAP Ariba and centralized sourcing in SAP S/4HANA.
- Contract management with SAP Ariba Contracts and centralized contracts in SAP S/4HANA.
Infosys' Expertise in SAP
Infosys leverages its extensive experience across various industries and technological platforms to help customers reimagine their business models. Key strengths include:
- Strong relationships with SAP and business partners.
- Robust industry reference models and transformation blueprints.
- Rich repository of tools, digital platforms, accelerators, POCs, and demo solutions.
- Expert talent pool in SAP and complementary technologies like cloud, IoT, RPA, blockchain, big data, and AI/ML.
Source-to-Pay Processes
Infosys views the source-to-pay process as critical for business success. Over half of these processes can be automated using a combination of SAP products and complementary technologies. Automation leads to higher efficiencies and better compliance.
Key Automation Features
- Blockchain-verified RFQ processing: Ensures confidentiality and authenticity of documents.
- Supplier quote automation: Automates sending RFQs and receiving quotes, awarding suppliers, creating purchase orders, and updating records.
- Intelligent approval workflow: Analyzes approval patterns and recommends mass automated approvals.
- IoT-enabled intelligent purchase requisition: Manages self-managed raw material and consumable inventories.
- Predictive analytics for contract consumption: Initiates contract renewals based on historical data.
- Robotics Process Automation (RPA): Updates purchase order confirmations and creates purchase requisitions.
- Image-based buying: Orders items based on images and catalog searches.
- Invoice and pay automation: Automatically uploads invoices, checks statuses, and processes payments.
Case Studies
- Renewable Energy Leader: Standardized and simplified IT landscapes using SAP S/4HANA and Ariba solutions.
- Global Agribusiness Company: Streamlined payment processes using Infosys Nia platform.
By leveraging SAP and complementary technologies, Infosys helps businesses achieve digital transformation and enhance their procurement processes.