釋放電信營運中的AI價值
AI智能总结
Ericsson|人工智能businesspotentialunderstandingthevalueof人工智能fortelecomoperations1 | AI CSP 1 2 3 4 01 CSP 20%50% – AI 63% • – • – • – FrankvanderRijst NOC 8K AR ArthurD.Little 71% (Artificial Intelligence,AI) – • • – IoT • OPEX 1 5 SalamIbrahimAlKhafaji DU — — AIbusinesspotential:unleashing thevalueofAIfortelecomoperations 66% 66% 50% IT 65% 59% 52% 48% 48% / 2 1 MLOps hyperscalers OTT FrankvanderRijstNOC AjayJainAirtel 24/7 NabeelAlheider STC 64% 57% 40% 3 AI AI AI AI API 4G& 5G 5G&6G 1 TAMTMF 10 02 /NOC IT IT IT 2 LTERET RoI NPS NPS KPI NPS cloudstack NFVi VNF (data drifts)QoS NFVi MTTIMTTR FrankvanderRijst, NOC 14% 66% 20% 4 56% 54% 50% 47% 43% 5 IT 5% 5-10% 10% 4 1-5 5 5% 5%10% 10%20% 20% 6 0% 10% 51% 39% 56 54% 53% 49% 43% 33% 31% 24% 24% 21% 20% 20% 20% 20% 19% 17% 16% 11% 9% 0% 0% % 7 03 KPI KPI 2 KPI KPI– MTTI MTTR • •KPI– – IT SG&A – – orderfalloutARPU KPI– NPS 1. • KPI– 2. 4 3 4 3.• 1 4. 3 KPI 5-10 NW OPEX CAPEX KPI KPI IT SG&A QoS MTTI SG&A NPS KPI 3 KPI 1 4 NPS FarEasTone,FET7 5GNPS FET 5G 18 1% 7 [2] NPS FET 2021 100 ARPU 8FET5G 2.6 20 ARPU 2000 [1] 5G 2.4 FET 2.4 2.6% FET 2.4KPI 5G 2 5G 620 3200 FET KPI FET 3 KPI 5G 2.7 FET KPI NPS 20219 NPS4G NPS FET5G 18 3200 2.7 86 2.7 10 [3] KPI • • • • 4 / KPI1 1 KPI2 2 - KPI ArthurD.Little 5 14Ericsson|人工智能businesspotentialunderstandingthevalueof人工智能fortelecomoperations 04 10 80 UnleashingthevalueofAIfortelecom operations 1. 2. 3. 4. KPI 1. 2. 3. 202111 20055 ArthurD.Little20227 https://www.ericsson.com/en/reports-and-papers/further-insights/ai-business-potential OMX www.ericsson.com Ericsson.comEAB-22:006062Uen ©EricssonAB2022
