The Facts about Resort Fees

AMENITIESMATTER 80% ofrecenthotel-goersarewillingtopayforhotelswithresortfeesiftheamenitiesareworthwhile.2 94% OFHOTELSDON’TCHARGERESORTFEES1 TheFactsAboutResortFees HOTELSAREDELIVERING 83%ofthosewhohavestayedinahotel TRANSPARENCY inthepast12monthsweresatisfiedwiththetransparencyoftheirroomchargesandotherfees.2 CONSUMERSSAYSHORT-TERMRENTALCLEANINGFEESEXCESSIVE,UNFAIR 68% ofadultsawareofmandatoryshort-termrentalcleaningfees agreethefeeamountsareoftenexcessive.2 agreethepracticeis 57% unfairtoconsumers.2 $143-$420. AverageAirbnbcleaning3 feesrangefrom 55% NEARLY ofAirbnblistingscharge mandatorycleaningfees.3 Sources:1:OTAInsightanalysisforAHLA,2022 2:MorningConsultSurvey:ThispollwasconductedbyMorningConsultonbehalfofAHLA.ThesurveywasconductedNovember4-6,2022,amonganationalsampleof2,210adults.Theinterviewswereconductedonline,andthedatawasweightedtoapproximateatargetsampleofadultsbasedonage,gender,educationalattainment,race,andregion.Resultshaveamarginoferrorofplusorminus2.0percentagepoints. 3:TheWallStreetJournal,9/16/22https://www.wsj.com/articles/airbnb-chores-cleaning-fee-11663269029