The report provides a comprehensive approach for hospital executives to develop their Smart Hospital Strategy and Implementation program. The emergence of the smart-hospital concept is driven by factors such as increasing cost of care, need to improve access to care, inherent complexity in treatment options, and increasing patient involvement in care delivery. The smart-hospital framework aims to manage overall patient health and focus on overall value of care rather than efficiency. The report highlights the complexity in conceptualizing a smart hospital and identifies what drives success in designing the smart-hospital strategy. The report concludes by emphasizing the importance of investing in ICT capabilities to achieve better clinical outcomes and improved patient experience.
