The report suggests that traditional card-centric ticketing technologies have been in operation for decades, but they have become outdated and are facing challenges such as high costs, outdated customer journeys, and difficulty introducing innovation. Transformative server-centric ticketing technologies offer a solution by relying on open-loop environments and outsourcing transport rights to external servers. This allows for easier dematerialization of tickets, which can pave the way for Mobility-as-a-Service in a post-Covid world.
