Procurement software must adapt to changing user priorities and objectives. The white paper discusses the behavioral drivers behind the paradigm shift required in procurement software design, as well as the technical requirements and usability expectations of the next generation of solutions. This shift is necessary to accommodate a more complex purpose while still prioritizing the user experience. The misalignment between procurement software and user behavior currently puts procurement at a disadvantage, preventing adoption by internal users and dictating the procurement message in the enterprise. The next generation of procurement software must prioritize user adoption and focus on operational behavior and enterprise outcomes.
