Momentum for 13 Online Activities, 2023

GlobalMomentumFor13OnlineActivities,2023 Percentageofrespondentsacross29countriesthatsaytheyexpecttodoeachonlineactivitymore,aboutthesame,orless: Reviewbankaccountbalance WatchTVshowsor moviesPaybills Sendmoneytoanotherperson PurchaseclothingOrdermealsfor delivery More AboutthesameLess 51% 41% 7% 40% 39% 20% 40% 44% 16% 39% 35% 25% Videoconferencew/friends/family Gettechnical 50% 39% 11% 49% 42% 9% 42% 41% 17% support Takeeducational courses 38% 44% 19% 38% 40% 22% 34%42%25% 31%36%33% Resolveanissue withabill Purchaseelectronics 41% 37% 21% 41% 37% 22% GetmedicaladviceTakeexercise classes Base:33,093consumersacross29countries Source:QualtricsXMInstituteQ32022GlobalConsumerTrendsStudy Copyright©2023Qualtrics®Allrightsreserved.www.xminstitute.com