The 2021 edition of the 'Future Disrupted' commentary examines the impact of the COVID-19 pandemic on society and the technology disruptions that are on the horizon. The report identifies emerging technology trends that will define 2021 in key business areas, including a 'digital-first' mindset, secure cloud-optimized networks and infrastructure, and the use of artificial intelligence, automation, open APIs, and analytics. The report also highlights practical steps that businesses can take to take advantage of the potential that lies in the obstacles currently faced. The Chief Go-to-Market Practices Officer of NTT Ltd, Andy Cocks, leads the report and has over 30 years of experience in the technology industry.
