COVID-19对软件工程师的影响报告

JunadeAliHΛYSTΛCK FullReport Studytounderstand theimpactof COVID-19on SoftwareEngineers D evelopershaveplayedanimportantroleinsocietyduringtheCOVID-19 Dandemic.Duringlockdowns,we'veturnedtotechnologytokeepus connectedandentertained.Tofightthemalignantdisease,Contact Tracingappsandvaccinebookingsystemshaveemerged. Nevertheless;littleisunderstoodaboutthewellbeingofSoftwareEngineers duringthepandemicorhowtechnologyteamshaveevolved.Thisstudy representsthefirstattempttodoso.Fromburnouttoproductivity,wesoughttounderstandthestateofsoftwareengineeringin2021. Thefieldworkofthisstudywascarriedoutatremarkablespeed.fromthe23ro to24thofJune2021.Toachievethisfeat,wepartneredwithresearchagencySurvation. JunadeAli Survationhaveaformidablerecordwhenitcomestoopinionpolling.Unlike UKGeneralElections.Theyalsocorrectlypredictedtheoutcomesofthe2014 ScottishIndependenceReferendumandthe2016referendumontheUnitedKingdom'smembershipoftheEuropeanUnion. SurvationisbothaMarketResearchSocietyCompanyPartnerandmemberof theBritishPollingCouncil. Toreduceself-selectionbias,invitationstocompletesurveysweresentoutto websiteinwhichanyonecanchoosetotakepart. Inquestionswheretheresponsesarealistofstatements,thesewouldbe randomised.Theonlyquestionswheretheanswerstatementswouldnotbe randomisedwouldbethosewherethereisanaturalordertomaintain(e.g.ascalefrom"toagreatextent"to“notatall"). ThepopulationsampledincludedSoftwareEngineersaged18+livingintheUnitedKingdom.Intotalwesurveyed258suchpeople.Infuturewewouldliketoconductlargerstudiesovermultiplecountries. Interestingly,weidentifiedthatonly26%ofSoftwareEngineersfind themselvessolelyworkingonproductdevelopment.74%findthemselves workingonoperationsinsomeform,evenifonlyaspartoftheirjob.Indeed,44%ofSoftwareEngineersfoundthemselvesinhybridroles. Q5.Whichofthefollowingdoesyourengineeringworkmostlyfocuson? HAYSTACK SASE:TotRedTaon:258Survation. Figure1:Only26%ofSoftwareEngineersfindthemseivessolelyworkingonproductdevelopment.74%findthemselvesworkingonoperationsinsomeform,evenifonlyaspartoftheirjob. 2 JunadeAliHAYSTACK Burnout WebeganbyaskingSoftwareEngineersabouttheirexperiencesofburnout.Theresultswereworsethanweanticipated. Atotalof83%ofSoftwareEngineersreportedfeelingsofburnoutwith only17%reportingnoburnout.55%,amajority,reported“great"or"moderate"levelsofburnout. Wethenaskedifthepandemichadmadethingsworseforpeople.81%reportedpersonallyfeelingmoreburntoutofworkduetotheCovID-19 pandemic.32%saidthiswastruetoa“great"extentand30%toa"moderate"extent. Q1.Towhatextent,ifatall,dothefollowingstatementsapplytoyou? 17% 14% 1%17% Survation. Figure2:83%ofdeveloperssufferburnoutwith81%reportingincreasedlevelsofburnoutduringthe pandemic Thetopreasonreportedforpandemicrelatedburnoutwasincreased workload,with40%ofSoftwareEngineersreportingburnoutprovidingthisasareason.Thisrankedaboveanypersonalreasonsforexperiencingburnout. Whenweaskedaboutburnoutingeneral,highworkload(47%)againcame top.Othertopwork-relatedreasonsforburnoutincludedinefficientprocess(31%)alongsideuncleargoalsandtargets(29%). ThisshowsusthathighworkloadistheleadingcauseofburnoutamongstSoftwareEngineersandthatithasbeenmadeworsethananyotherfactor duringthepandemic. 3 JunadeAli HΛYSTΛCK Q2.ForwhichofthefollowingreasonshastheCOVID-19pandemic increasedyourfeelingsofburnout? inernasedwoiload GenersiankietycausecbyCOVID-1936% Uncertaintyofnefure Lackofcenta Lackofsusporntromte Fearofb24% Lackdfresogniton BASE:RTotal:208Survation. Figure3:Theleadlingreasonforpandemic-relatedburnoutwas"ncreasedworkload" Q3.Whichofthefollowingreasonshavecontributedtoyoufeelingburntoutfromwork? Highw17% 31% 29% Lack 22% Lacxofne22% osaeaun20% Dortknow1% BASE:RespwhofoelbkworkTotst215Survation. Figure4:Thetopreasonscitedforall-causeburnoutincludledhighworkload(47%),inefficientprocess(31%)alongsideuncleargoa/sandtargets(29%). 4 JunadeAliHAYSTACK Reliability&Process Q4.Towhatextent,ifatall,dothefollowingstatementsapplytoyou? 18% Survation. Figure5:Thetopreasonscitedforburnoutincludedhighworkload(47%),inefficientprocess(31%)alongsideuncleargoalsandtargets(29%). WewentontostudySoftwareEngineers'feelingsaboutsoftwarereliabilityand process. Intotal,83%ofSoftwareEngineerswereconcernedaboutsoftware reliabilityattheirworkplace,with2o%beingconcernedtoagreatextent.Incidentally,inthepreviousquestion,20%ofengineersexperiencingburnoutattributed"unreliablesoftware"asacause. 55%ofengineersreportedthattheywerefrequentlydelayedindeliveringworkduetoinefficientprocesstoa"great"or"moderate"extent.Again,in "inefficientprocess"asacause. CycleTime AtHaystack,weuseCycleTimeasakeynorthstarmeasuretounderstandingtheproductivityofanengineeringteam.CycleTimemeasureshowquicklyan engineeringteamcandeployideasintoproductiontogetfeedbackfromreal-worldusers.ShorterCycleTimesalsoindicatethatteamsarebetteratsubdividingandprioritisingworkwhilstobtainingthereliabilitybenefitsof shippingsmallerchangesatanyonetime.ItmeasurestheendtoendflowofaSoftwareDevelopmentLifeCycle,allwhileminimisingWorkInProgress. 5 JunadeAli Weaskedsoft