IDC MarketScape: 2021 Global Smart Manufacturing Services Providers Vendor Assessment by Lorenzo Vierneassi and Maggie Slavik. The report evaluates 12 IT service companies that support the development of key use cases in the smart manufacturing field, such as production scheduling and execution, real-time process visibility and analysis, manufacturing process innovation, asset instrumentation and integration, predictive asset monitoring and diagnosis, augmented and connected workers, energy and environmental management, worker safety and health tracking, quality checks and analysis, and root cause analysis and collaborative problem-solving. The report also highlights three common opportunities/challenges that IT service companies must address, including creating a vision, managing brownfield innovation, and creating an information experience for key users.